Resources

Guide

Understanding RPA ROI: How to Measure It and Why It’s Important

Introduction Robotic process automation (RPA) can deliver significant benefits to companies of practically any size and in any industry. Its ability to improve productivity, increase innovation, and help companies deliver a better experience to customers makes it one of the most valuable tools of modern business. With effective tools for measuring the impact of RPA, companies can show that these...
Guide

Download "CIO Confidential: 5 Things Your IBM i Security Administrator Should Tell You"

Employees on the front lines often possess insight that manager, directors, and executives lack. Corporate leaders rely on feedback from these professionals, especially when it comes to emerging security threat. But for a variety of reasons, systems administrators might be reluctant to to speak up about critical issues related to IBM i, including the importance of consistently updating...
Guide

Download "How to Securely Deploy Access Client Solutions (ACS) for IBM i"

IBM i Access Client Solutions (ACS) is the newest member of the IBM i Access family, replacing the IBM i Access for Windows client. ACS runs on most operating systems supporting Java. Because ACS uses different technology and deployment approach than IBM i Access for Windows, the considerations for securely deploying ACS are different than IBM i Access for Windows. Some of the...
Case Study

Fortra Protects the COMP Performance Group from Viruses and Malware

The COMP Performance Group™ is a world leader in the performance automotive aftermarket with core product lines that include camshafts, transmissions, drivetrain parts, fuel injection systems, and computer simulation software. After experiencing rapid growth in recent years, the organization brought on Ron Smith to launch an IT transformation project. Ron’s priorities included implementing world...
Case Study

Automate Speeds Report Generation and Distribution for a Major Insurer

Medmarc Insurance Group is the leader in the medical products liability insurance industry. The company operates as an insurer offering liability insurance protection to life sciences technology companies. Medmarc has a monthly close process whereby underwriters write policies up until the close of business for the month. Once all underwriting is completed, the IT staff have to run a series of...
Guide

Download "The RPA Roadmap to Success"

Learn How to Implement RPA to Drive Growth and Efficiency Robotic process automation (RPA) is the key to increasing productivity and utilizing data more effectively in your organization. RPA technology can help you partially or fully automate nearly any task. From document processing to IT and accounting, RPA can have a major impact on almost every aspect of the way you do business. And as your...
Guide

Download "The Complete Guide to Securing IBM i Exit Points"

Exit points and exit programs aren’t new concepts, but we get more questions about them than any other topic related to IBM i security. Most people who work with IBM i have heard of them but aren’t sure if they need to use them. This guide is designed to equip IBM i pros with information about what exit points are and how exit programs work, along with their...
Case Study

RPA Transforms Ricoh Italia from Traditional Call Center to Omni-Channel Service Center

Ricoh is empowering digital workplaces by using innovative technologies and services enabling individuals to work smarter. All around the world, the company drives innovation and is a leading provider of document management solutions, IT services, commercial and industrial printing, and communication services. Ricoh Italia has a very strong presence in the Italian market. Its headquarters are in...
Guide

10 Hidden Gems of BRMS for IBM i

Get insider tech tips on the most helpful features of Backup, Recovery and Media Services for i (BRMS)! What if your IBM i came equipped with a tool that could help you automate and manage backup/recovery across your enterprise IBM i environment? What’s that, you say? It’s called BRMS for i? That’s right! BRMS is already available as a...
Case Study

Financial Services Firm Credits Automate with Saving 400 Hours per Month

Background Providing backend financial services to hundreds of credit unions is an IT-intensive job. For Florida-based PSCU Financial Services, it requires hours of repetitive tasks ranging from monitoring client websites for availability assurance to migrating files from a variety of sources to a central location for client retrieval. Managers in several PSCU departments have turned to Automate...
Case Study

Baptist Health South Florida Streamlines Claims Processing with Automate

Background Baptist Health is South Florida's largest not-for-profit health care organization, encompassing seven major medical facilities and a number of outpatient centers. They utilize a health information system provided by Siemens called INVISION, and a claims management system from NDC Health called ePREMIS. The Challenge Effective claims processing and management is the name of the game...
Case Study

Robot HA Keeps Nesco Resource Out of Harm’s Way

Nesco Resource is one of the leading national staffing and employment agencies offering services in temporary staffing, direct hire, and a host of other staffing and recruiting solutions. Through its 100+ branches, the Cleveland, Ohio-based company has 60,000 people annually on its paycheck roster. ...
Guide

Download "Childhood's End: Attackers Increasingly Take Aim at Linux Systems"

Like the wide-eyed humans who mistakenly trust their benevolent alien overlords in Arthur C. Clarke’s science-fiction classic, Linux users the world over are beginning to awaken to the reality that their malware- free utopian childhood is rapidly coming to an end. A startling increase in malware, ransomware and malicious code targeting Linux systems of all shapes and sizes since 2015 means the...