Article
What’s New in the Robot NETWORK Web Interface?
By Chuck Losinski on Tue, 08/16/2016
Just when you were getting used to the GUI, Robot NETWORK gives its web interface a boost that makes managing your performance and Robot product metrics even easier.
Blog
“Confessions” of a CIO: How to Tackle the Toughest Business Challenges
Tue, 08/16/2016
A new book on CIOs should put ‘the cat among the pigeons’ and create some interesting debate amongst IT professionals, particularly about risk taking and tough management decisions.
Article
Robot and FlashCopy
By Tom Huntington on Tue, 08/16/2016
Last month, Chuck Stupca (retired IBMer) and Chuck Losinski (Fortra) presented a webinar discussing FlashCopy for IBM i. Based on the attendance, it looks like this is a very important topic for many of you so I wanted to explain how FlashCopy ties to Robot products.
Blog
The 9 Server Sprawl Questions You Need to Ask
Mon, 06/27/2016
For budding companies, server sprawl may be just one of many growing pains—a temporary inconvenience for a greater good. But if you’re struggling to complete processes on time, stalling with the auditors, and jumping from server to server whenever an error occurs, it’s time to ask the tough questions.
Article
Robot Best Practices
By Tom Huntington on Mon, 06/27/2016
Wondering about best practices for automating your IBM i processes with Robot systems management solutions? Take a look at this list and get off to a good start.
Blog
The #1 Step Before Automation
Fri, 06/10/2016
An up-to-date and comprehensive runbook won't win you any awards. But when you get the green light to implement a workload automation tool, documentation is your lifeline. Unfortunately, most runbooks aren’t up to snuff.
Case Study
For Centralized Data Processing, KeHE Relies on Fortra
As the nation’s leading distributor of natural, organic, specialty, ethnic, and gourmet food products, KeHE Distributors has helped thousands of retailers—from the smallest independent stores to the largest supermarket chains—meet the constantly growing demand for products that help people to live well.
John Kinnaird is the National Operating Center Manager responsible for supporting both...
Guide
Request a Live Advanced Reporting Suite Demonstration
See for yourself how Advanced Reporting Suite automates performance reporting for managed service providers (MSPs), making it easy to prove your value to customers. Our team of software experts would love to discuss what you’re looking for and show you what Advanced Reporting Suite can do.
Your live demo will include:
Discovery to help us identify your business needs
An overview of the...
Case Study
Halcyon Improves JD Edwards System Scalability and Manageability for ERP Suites
Halcyon delivers alerts about any issues that arise on IBM i-based systems and the JD Edwards processes running on it. This allows ERP Suites administrators to manage systems by exception, rather than having to monitor them continuously.
Case Study
Halcyon Enables Business Growth by Increasing IT Productivity at Ahli United Bank
Ahli United Bank (AUB) is the largest publicly traded commercial lender in Bahrain. With a network of subsidiaries and associated companies, it provides a range of award-winning retail, private and corporate banking, treasury, investment, and wealth management services.
Case Study
Halcyon Helps IBM i Support at Tyco Electronics Stay Connected to Their System
For the Australian and New Zealand arm of Tyco Electronics, the reliability of its IBM i-based ERP software is fundamental to business efficiency. The challenge, though, is for a relatively lean IBM i support team to provide around-the-clock support to ensure 24-hour uptime.
Case Study
Halcyon Makes IBM i Admins and Infor M3 Users Happy at Quiksilver International
When it comes to IT management, there’s a commitment to excellence that underpins the highest levels of business efficiency and undisputed customer loyalty. So, when it came time to select a systems monitoring and management solution for Quiksilver International’s IBM i-based Infor M3 ERP software, it was Halcyon that emerged the clear winner.
Case Study
SunGard Public Sector Uses Halcyon's Operation Center
Halcyon’s Operations Center Suite enabled SunGard Public Sector to use an intuitive tool to automatically handle the vast majority of alerts arising from the monitoring solution, with business-critical alerts sent to a technician trained to immediately deal with systems issues.
Case Study
Network Services Plus, Inc Moves to Automation
NSPI was disappointed with their existing systems management software solution. It did not consistently monitor applications, it was not scalable over multiple environments, and it lacked high-quality technical support. So, they turned to Halcyon.
Case Study
Mizuno USA Stays Active with Halcyon Products
Mizuno USA, Inc. needed a comprehensive systems management software solution that would efficiently deliver services to new divisions within the global company and provide a high level view of systems.
Case Study
Meridian IT Inc and Halcyon
While expanding its data center to offer managed services for IBM i, Meridian IT needed an automated systems management software solution to efficiently deliver services to customers, manage multiple platforms, provide 24/7 monitoring without the need for staff on-site, and automate hardware and software management.
Case Study
City Government IT Department and Halcyon
When the City Government IT department restructured, it was left without extensive IBM i knowledge for several key software applications. Without this expertise, overnight backups did not work correctly and the system was not being monitored accurately. A solution to the problem needed to be found—and fast.