Case Study
Major Steel Supplier Strikes Gold with a Document and Forms Management Solution and Superb Support
Paperwork and steel go hand-in-hand for one major steel supplier (MSS) with locations across North America. Every piece of steel they ship includes paperwork assuring customers of the quality of the product they’re receiving.But MSS had a problem: their processes were keeping them from meeting customer expectations. It was time to make a change.The Paperwork ProblemPre-printed forms and Dot matrix...
Blog
3 Easy Steps to Kickstart Your Electronic Document Management Journey
By Greg J. Schmidt on Mon, 11/14/2016
Not sure where to begin with electronic document management? Start here. Take three easy steps and make document management simple again.
Article
Insight On Demand: One-Click IBM i Performance Investigations
By Kurt Thomas on Mon, 10/10/2016
In a manual monitoring environment, for every issue that arises, there is often a multiple-step investigation process to accompany it.
Blog
What Should I Expect in a Document Management Implementation?
By Greg J. Schmidt on Mon, 10/10/2016
Document management implementations aren’t “one size fits all.” But successful implementations do have one thing in common…
Article
The Commercial Power of SQL-Based Monitoring
By Kurt Thomas on Thu, 09/15/2016
The SQL-based monitoring feature in Robot Monitor means organizations can now apply the valuable insights, analysis, and real-time notifications that they use for system information to information from broader business applications.
Blog
Big Data? BIG DEAL!
By Kurt Thomas on Tue, 08/30/2016
With the dawn of the big data era upon us, what can IBM i systems administrators expect in terms of the demands that will be placed upon them and what kind of resources will be required to cope? Find out what the managed services industry can teach us today about what the future holds for us tomorrow.
Article
Astronauts Rely on Checklists (and So Should You)
By Kurt Thomas on Tue, 08/30/2016
What do astronauts and IBM i admins have in common? Checklists! These seemingly simple yet effective devices serve as our external memories and deliver process consistency, but they’re not without limitations.
Article
Disks Busy vs. ASP Busy in Robot Monitor
By Kurt Thomas on Thu, 08/25/2016
Did you know that the Disks Busy monitor reports the average percentage across all your ASPs, not just System ASP? You could be teetering near an I/O overload and not know it! If you have multiple ASPs, use the ASP Busy monitor instead. Here’s why.
Article
High Availability Fail Tales (and How to Avoid Them)
By Kurt Thomas on Thu, 08/25/2016
Chasing a high availability state is a common goal for IBM i administrators and one that can be thwarted by a single issue left unattended. By sharing some of the most frequent tales of what went wrong from real-world environments, you’ll be able to avoid these same scenarios.
Article
Monitoring the Demands of Fast Disk
By Kurt Thomas on Wed, 08/24/2016
The IT industry is decisively moving away from traditional hard disk drives (“platters”) in favor of Flash-based solid-state drives (SSDs). It’s a welcome change; it makes much more sense to circulate only electrons instead of disks of metal with electrons on them.
Article
Small but MIGHTY: Controlling the *CLS Object Type
By Kurt Thomas on Wed, 08/24/2016
While the instinct for administrators and IT managers is to always hunt down a culprit – a rogue job, an inactive journal receiver, or something else – sometimes the very building blocks of a common process, or rather the specifics that define processes, can be where the trouble at hand resides.
Guide
Download “How IT Professionals Can Navigate PCI DSS Compliance” Guide
The Payment Card Industry Data Security Standard (PCI DSS) applies to every organization that processes credit or debit card information. This includes merchants and third-party service providers that store, process, or transmit credit card data.The launch of PCI DSS helped expose serious security shortcomings, failures to follow security best practices, and a...