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Resources

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Vityl and ITIL

TeamQuest (a Fortra company) can help organizations improve their chances at a successful ITIL implementation through the ITIL best practices listed in this article.
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Supporting ITIL Objectives

Many IT organizations are implementing ITIL as a strategy for improving IT Service Management. The ITIL framework provides best practices and structured processes for managing and delivering IT services.
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Automating Terminal Emulation

This month’s sample task demonstrates how to use the Automate Terminal Emulation Actions to interact with a terminal system and import the data from the system into a file.
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Implementing a Consolidation Strategy

Improve Service quality "IT organizations should engage in a server consolidation project with three major goals: cost reduction, agility improvement and service-level improvement." Source: “Key Issues for Servers,” Gartner Inc. GOAL: IMPLEMENT A CONSOLIDATION STRATEGY Many companies are re-evaluating their IT infrastructures in light of changing business practices, economic demands, and security...
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Automate File Uploads to SharePoint

Here's the dilemma: You need to synchronize a set of files from a network share to a SharePoint team site on a daily basis, but these files are not just going into one SharePoint document library. The solution: Just automate the whole process with Automate.
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Discover Automate's New Capabilities for Office 365

With the eagerly anticipated release of Microsoft’s cloud-based service, Office 365, on June 28, Network Automation immediately set to work on ensuring the current Microsoft Office automation facilities in Automate were enhanced to provide its customers with equivalent automation capabilities.
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AutoMate Bridges the Gap Between Disparate Applications

Automate from Fortra provides application security, streamlined communication including sending emails and text messages to IT regarding successful or failed tasks, error handling, and flexibility and versatility via its highly coveted development interface (no programming or scripting needed).
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IT Service Optimization: Reaching New Heights

Survey Says Chaos Reigns A global survey of more than 300 IT executives, directors and managers revealed that the majority of IT organizations (53%) rank in the chaotic level of IT Service Optimization maturity. That means these organizations lack a consistent process to manage and improve the quality and efficiency of their services and will continue firefighting performance and capacity issues...
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Modeling Multi-Threaded Processors

There are substantial differences between single-threaded and multi-threaded architectures. The new capabilities combined with the easy-to-use Vityl Capacity Management interface makes it easy to predict application and service performance on the new multi-threaded architectures.
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mySQL and the SQL Query Action

Automate can easily interact with a mySQL server and its associated databases through the SQL Query and SQL Stored Procedure actions. The document explains how to setup a mySQL data source connection through Automate that can be used to run queries against a mySQL database.
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Debugging Tasks

We'll explore some of the techniques you can use to debug tasks in the Automate Task Builder. Several features available in Automate 6.1 can help make this an easier process.