Resources

Article

Comparing Different Methods for Calculating Health and Risk

How do you calculate IT health and risk ? There are different methods you can use, depending on your needs. The most common methods for determining IT infrastructure health are: Threshold comparison Enhanced threshold comparison Event detection Variation from normal Allocation comparison Queuing theory for health On the other hand, the most common methods for calculating IT infrastructure risk are...
Blog

Performance Management

What is Performance Management? IT performance management is responsible for everyday aspects of capacity management , like monitoring performance and resources, planning changes to make efficient use of resources, analyzing performance, and reporting back to the business. Now more than ever, your company’s bottom line rests on your ability to provide 24/7 service online. Even short outages can...
Blog

IT Maturity

What are your optimization goals? An optimization initiative is typically triggered by one of the drivers listed below and the focus is dictated by your overall business objectives. But singlehandedly focusing on one objective may negatively impact your capabilities in the other areas. This can reduce the overall service quality and offer limited to no real value. In order to achieve concurrent...
Blog

How to Go from Simple to Strategic Capacity Management

Capacity Management Strategies If IT was like a restaurant…then capacity management should be like the restaurant manager (aka Maître D’). Unfortunately, too many organizations are using capacity management as the clean-up department. When something goes wrong, capacity management fixes it. And while that used to work, that’s not the best practice to follow today. A Brief History of Capacity...
Blog

Capacity Planning

Have you ever experienced an online service outage? It’s like losing half your physical locations without any warning. Downtime is a huge problem. It stops your revenue stream. It compromises customer loyalty. It damages your brand’s reputation. And it wastes hours and IT resources to fix the problem—when it shouldn’t have been a problem to begin with. Isn’t it about time you prevented downtime...
Blog

How DR Compliance Requirements Impact HA Decisions

Disaster recovery requirements are part of the geographic and industry regulations that affect our organizations. Having the right solutions in place can help to avoid penalties and make audits go smoothly. Read on to create a complete compliance toolkit.
Article

Secret Capabilities of Robot Schedule Revealed

We recently surveyed our Robot Schedule technical support group for “ah ha!” moments that they’ve helped customers realize over the past few years. These tips from our tech gurus have helped customers automate jobs that needed to check a data area before running, track non-Robot jobs for reporting purposes, and check the status of a file before running a job.
Article

What Makes the Good Morning Report So Good?

There is nothing like waking up to find the latest news delivered right to your doorstep, waiting for you on the printer, or sent to you electronically. For years, our customers have started their days reading the Good Morning report from Robot Schedule.
On-Demand Webinar

The Secret to Getting Automation off the Ground

You’ve been running your computer systems through a mishmash of manual run books, built-in schedulers, multiple homegrown scripts, and tribal knowledge for years. Let’s be honest. What’s harder to manage: your systems or your patchwork solutions?