Resources

Guide

A Single Pane of Glass for Multi-Platform Systems Management

Bring disparate systems, platforms, devices, and applications together in one place and on one screen to make systems management easier and create a consistent and common methodology to varying departments within the IT infrastructure. Combining Halcyon’s Enterprise Console, Operations Center Suite, and Network Server Suite can provide a single pane of glass for managing your IT environment. See how here.
Case Study

Alaska Communications Reaches New Heights with Network Monitoring from Intermapper

Alaska Communications is an internet service provider (ISP) supporting communications infrastructure in Alaska. Their team provides critical network services to customers—oftentimes, in remote locations. The company was in the midst of developing plans for a new site—one which was located on a mountaintop. With this remote site, they knew they were in for an uphill battle regarding maintenance and...
Case Study

How Peoples Telephone Reboots Equipment Instantly with Network Monitoring & Automation

What if you could reduce an eight-hour outage… to no time at all? That’s exactly what Peoples Telephone Cooperative did. Faced with sudden equipment failures, they started monitoring their network… then went one step further to automatically fix the outages. Now this savvy telecommunications service provider saves countless man hours, makes sure technicians get a full night’s sleep every night...
Guide

Download “Identity & Access Management for IBM i”

Insiders are responsible for 34 percent of data breaches—and insiders are also the most difficult threat to control control on IBM i. You can't lock them out completely because your IBM i users need at least some level of access to do their jobs. So, how do you ensure users have only the access they need without overburdening IT with manual processes that distract from other critical projects? We...
Case Study

Halcyon Helps Computacenter Deliver Efficient Managed Services

Computacenter is Europe’s leading independent provider of IT infrastructure services. They offer consulting services as well as implementation and operation services for networks and data center infrastructures on or off client premises and in the cloud.
Guide

Effective Log Management

IBM’s customers are turning to Power VM virtualization to consolidate multiple workloads onto fewer systems increasing server utilization and reducing cost. However a virtualized server landscape on several different IBM platforms (IBM Power Systems™, IBM System x®, and IBM BladeCenter®) may reduce hardware complexity but this puts a strain on supporting the entire lifecycle of analysis...
Guide

13 Tips to Write Secure Applications and Boost IBM i Security

Barely a day passes without new headlines reporting another cyber attack, policy violation, or data breach. Secretly, we breathe a sigh of relief that it happened to someone else, but most of us know that we’ll all eventually feel the impact in some capacity.
Guide

Two Factor Authentication for IBM i

Organizations facing a more advanced threat landscape and a complex regulatory environment require a solution which addresses the need for securely controlling access to existing systems and applications. In addition, this solution should not increase the workload on support, application providers or the end user.
Guide

Download “How IT Professionals Can Navigate PCI DSS Compliance” Guide

The Payment Card Industry Data Security Standard (PCI DSS) applies to every organization that processes credit or debit card information. This includes merchants and third-party service providers that store, process, or transmit credit card data. The launch of PCI DSS helped expose serious security shortcomings, failures to follow security best practices, and a general lack of awareness of the...
Case Study

AAA Life Leverages Fortra Solutions for IT Efficiency

Part of the American Automobile Association (AAA) family, AAA Life Insurance Company offers a variety of competitive life insurance, annuity, and travel accident products. With over one million policies, many people rely on AAA Life to help provide protection for their loved ones. As Senior Systems Engineer at AAA Life, Randy Wittner is in charge of their IBM i environment, overseeing two S824...