Looking for help? You’re in the right place! Fortra is committed to solving your problems so you can get back to what you do best. If you’ve run into an issue, our friendly support team will work with you to resolve it in a timely manner via phone, live chat, or email.
Whether you need assistance implementing a software feature, want to find your product downloads, or would like to look something up in a product's user manual, we can point you in the right direction.
Submit a Support Case
If you need assistance, we would be happy to help. Just sign in/sign up for a support account to submit a support request. Our talented support staff will be in touch with you shortly.
Product Downloads
It’s easy to access your Fortra product downloads. Simply find your product line to the right.
See release notes for product versions that are currently shipping.
Monthly Release Notes
Download products from:
- Automate
- Boldon James
- Bytware
- CCSS
- Clearswift
- Digital Defense
- Digital Guardian
- Document Management (RJS)
- Halcyon
- Insite
- Intermapper
- Powertech
- Robot
- Safestone
- Sequel
- Showcase
- Tango/04
- TeamQuest
- Titus
- Vera
- Vityl
Product Manuals
Find your Fortra product manuals and documentation for quick and easy reference.
View product manuals for:
- Automate
- Boldon James
- Bytware
- CCSS
- Clearswift
- Digital Defense
- Digital Guardian
- Document Management (RJS)
- Halcyon
- Insite
- Intermapper
- Powertech
- Robot
- Safestone
- Sequel
- Showcase
- Tango/04
- TeamQuest
- Titus
- Vera
- Vityl
View product manuals for:
Knowledge Base & Self Service Articles
Have questions or need step-by-step instructions? We’ve created extensive articles, videos, and how-to guides to make implementing and using our software as easy as possible.
View articles for:
- Automate
- Boldon James
- Bytware
- CCSS
- Clearswift
- Digital Defense
- Digital Guardian
- Document Management (RJS)
- Halcyon
- Insite
- Intermapper
- Powertech
- Robot
- Safestone
- Sequel
- Showcase
- Tango/04
- TeamQuest
- Titus
- Vera
- Vityl
View articles for:
Services
Leave it up to the experts. Fortra can provide consulting, training, security services, and managed services to make your technology projects more successful and help you meet your business goals.
Training Events
Our consultants regularly conduct live classroom trainings and host industry events, as well as attend tradeshows and local user group meetings. Can’t attend in person? We also have a host of on-demand classes.
Product Certifications
If you already use our software every day, demonstrate your expertise to your team or boss by earning your official certification. Fortra product certification tests are multiple choice and are available for a large number of our products.
Other Resources
We want to help you get smarter. Grow your industry or product knowledge by taking a look at our resource library, full of valuable tips, best practices, and industry trends you should know.