Survival of the Fittest Retailer
Delivering the best possible customer experience drives success in the retail industry. And being able to get your customer what they need in a timely manner is key to a good customer experience. When paper is involved in your processes, it causes delays, frustrating both customer and employee. You still need reports, invoices, receipts, and contracts, but paper processes are unwieldy and time-consuming.
You have to match your paper documents to your back-end system. Filing documents takes forever, and retrieval isn't always simple. Reporting processes drag when paper is involved. And you have to have contracts to be able to get the products your customers want from suppliers. But paper isn't secure, and it's not easily available.
Retailers need to take paper out of their processes in order to manage documents efficiently and keep everything secure. Retail document management with Fortra solutions make going paperless easy, and you’ll find serious savings.
Do your processes need help?
We noticed that some stores were running at $10,000 a year for contract services, while other stores were running at $5,000. We sent an e‐mail to all regional managers and had them investigate why there were differences. Hyperlinks in the general ledgers allowed the regional managers to view the relevant invoices in the document management system. As a result of doing this investigation we saved $250,000.
Mark Gregory, CFO, Carisch Feeds
Your Next Best Business Decision
Customer happiness is necessary for retail success. An electronic document management solution can help you ensure customers are happy, your processes are flawless, and employees are efficient.
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Find a Better Way to Manage Your Retail Documents
Find out how retail document management solutions will help your business. In your free, personalized consultation, we’ll discuss your processes for managing retail documents. Then, we’ll help you take the next step to standardize and automate those processes.