Managing IBM i messages can be more than a full-time job if you have to do it manually. Robot Console allows you to automate responses to informational messages and knows when a human needs to intervene so you can manage by exception. It also monitors critical system resources and logs that support your users and their applications. With Robot Console, you can be sure you won’t miss important events.
Why should I choose Robot Console?
Automated Message Management
Teach Robot Console how to handle each type of message and it does so automatically. Indicate which messages should be ignored, responded to, seen by an operator, or require operator action.
System Log Monitoring
Robot Console gives you visibility into FTP activity and system logs, including QHST and QAUDJRN, for audits, service-level agreements, and general system management.
System Resource Monitoring
Define and monitor the expected statuses of lines, subsystems, controllers, devices, writers, servers, jobs, job queues, output queues, data queues, TCP/IP servers, and ports.
IFS Directory Monitoring
Robot Console monitors for errors or events posted to logs in and IFS directory from WebSphere MQ, SAP, EnterpriseOne, and from other third-party applications.
Notification and Automatic Escalation
Receive and respond to notifications from any mobile device. If a message is not answered quickly, automatically route it elsewhere, even to a different IBM i.
One thing that changed for us with Robot Console is consistency. Now, certain messages are always answered the same way, rather than having multiple night operators who might answer questions differently. And, the people on call now get a good night’s sleep.
Jim McDaniels, Assistant Vice President and Computer Operations Manager, Bank of Stockton