We could talk all day long about the many benefits Intermapper brings to organizations that need to safeguard an expanse of critical networks and systems, but it's always better to get a second opinion. See what real Intermapper customers have to say about its network monitoring and mapping technology.
Review From a Network Administrator in Government Administration
What do you like best?
"We like that we are able to build different maps and have live views of our critical networks and systems, providing real time alerts, We like the helpers that allow us to quickly access systems using our 3rd party tools."
What do you dislike?
"We wish it was easier to add more useful details to the alerts about the system when there are issues so that the tech who receives the alerts can be quickly dispatched."
Recommendations to others considering the product?
"For anyone looking to monitor their network routers and switches, this is a great tool to keep in mind if you don't already have one. I would recommend you try it out and see how it will help you."
What problems is the product solving and how is that benefiting you?
"We are monitoring over 900 devices with Intermapper and we are able to do this with a handful of techs and engineers. We are looking for potential issues and real time events affecting business driven applications."
“Before the phone rings or a trouble ticket is created, our staff is alerted to any issue by Intermapper’s notification, emails, and or test messages. In one glance, Intermapper answers the first 10 questions that a network admin would ask when trouble arises.”
- Network Administrator, Government Administration
Review From a Network Administrator in Government Administration
What do you like best?
"The Intermapper live maps are infinitely better than any static Visio diagram, they are dynamically updated and show the network topology as "it is" as apposed to how it was "designed". Intermapper is capable of display a large amount of information in an intuitive form on a small piece of screen real estate. In our office it is often the centerpiece of design and planning conversations. Changes to the network are visible in 30 seconds resulting in fast trouble diagnosis. Additionally, the Flows component allows for layer 4 traffic identification to determine which machines and applications are consuming bandwidth."
What do you dislike?
"User permissions must be set per map, there is way to group users but no way to group maps so if you have many users and many maps with different security needs it can be extremely difficult to keep the permissions straight."
Recommendations to others considering the product?
"Give it a try."
What problems is the product solving and how is that benefiting you?
"This product aids in troubleshooting network issues quickly. Before the phone rings or a trouble ticket is created, our staff is alerted to any issue by Intermapper's notification, emails and/or text messages. In one glance Intermapper answers the first 10 questions that a network admin would ask when trouble arises. The Flows component is capable of generating easy to read PDF bandwidth reports that can be handed directly to management to drive decision making."
“As a large defense contractor, we use the Intermapper product to monitor system health on small, closed network semi-unattached nodes. In this model, we monitor server and networking equipment health through SNMP and ICMP messages, which allows us to get a holistic picture of the network. Furthermore, Intermapper’s advanced connection capabilities allow us to monitor remote systems from a single location, making troubleshooting of the system extremely efficient and less time-consuming. Using a radio network, we are able to connect these disassociated nodes together to create an enterprise network spanning several hundred kilometers. This interconnectivity allows for quick decision-making about the health of the node and network conditions in real-time with minimal delays.”
- Defense Prime Contractor
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