Fortra's TeamQuest

IT Performance Optimization Software for Hybrid IT


Acquired by Fortra, the new face of HelpSystems, in 2016, TeamQuest has decades of experience in optimizing IT performance.

TeamQuest customers include some of the largest and most successful companies in the world. Those customers rely on TeamQuest software to do effective capacity management: minimizing risk and costs and maximizing value and uptime.

After acquiring TeamQuest, Fortra built VCM Enterprise in response to customer and market feedback. This new solution provides insight into infrastructure performance, helps plan for future needs with accuracy, and prevents problems before they occur. Vityl makes it easy for any organization to proactively manage performance and do capacity planning. 

Fortra is excited to offer IT optimization solutions that give you the tools you need to optimize your entire infrastructure—physical, virtual, cloud, and container.

Looking for Support or Product Documentation?

Start a conversation with Fortra Support, get product documentation, or download product updates in the Fortra Community Portal. 


What is Capacity Management?

Capacity management is the practice of ensuring you have enough IT resources to meet your business demands without overspending. 

IT capacity management solutions give you the tools you need to optimize your entire hybrid IT infrastructure—physical, virtual, cloud, and containers. Get insight into your infrastructure, plan for future needs with accuracy, and prevent problems before they occur. 

Why Is Capacity Management Important?

Your IT environment is much more complex than it used to be and getting more complex at a faster rate than ever before. That means it’s more difficult to properly forecast needs. So instead of being proactive with IT infrastructure, most IT departments are fighting fires—or simply overprovisioning and subsequently, overspending. 

Capacity management is about knowing what your systems can handle and knowing when your workload will exceed your capacity. Then, planning to avoid outages and manage cost. 

Doing capacity management is more important today than ever before. It’s the best way for IT departments to improve efficiency, mitigate risk, and increase flexibility.

How Does a Capacity Management Solution Work?

Typically, capacity management solutions include capacity planning and performance management capabilities. 

Capacity planning tools predict demand and capacity. Performance management tools monitor, analyze, and report on real-time and historical service performance. Want to learn more about Capacity Management? Read Getting Started: A Manager’s Guide to Implementing Capacity Management.

Capacity Management and Performance Optimization Services


Whether you’re experienced in capacity management or just getting started, our experts can help. We offer expert services and managed services, as well as implementation services and product training.

You Can’t Do Everything. But You Can Get Help.

Keeping up with the day-to-day business doesn’t always allow time for doing capacity management proactively. But you need to make sure your business is in the best possible position to keep services up and running—without overspending on overprovisioning.

That’s where capacity management services can help. You can get an in-depth analysis of performance and capacity, offload day-to-day capacity management tasks, and get product training to better utilize your existing software.

See VCM Enterprise in Action

Watch a demo of VCM performance optimization software and see how it can solve IT and business problems.