Cybersecurity Solutions for Retail

Protecting your brand, customer information, and retail infrastructure against advanced cybersecurity threats.

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Retailers are a lucrative target for today’s attackers. They are rich in credit card information, private customer data, and non-security-informed users. Add to that rapidly proliferating APIs, lengthening global supply chains, and booming digital availability and you begin to see what hackers find so appealing. Thankfully, compliance standards like PCI DSS and GDPR reduce resulting risk, but the retail industry still requires a comprehensive security approach to adhere to these guidelines and fend off ever-growing attacks.

Benefits of Cybersecurity in Retail Organizations

Best-of-breed cybersecurity in consumer goods is essential, and any consumer goods operation that wants to last the next five years – or even one – needs to have a solid retail cybersecurity strategy in place. While the ultimate benefit is survival, some additional benefits include:  

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Compliance

Comply with PCI-DSS, SOX, and regional requirements like GDPR, CCPA, and more.

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High Availability

Maintain maximum uptime to boost customer satisfaction, productivity, and profits.

Visibility

Visibility

Know what to protect, where it resides, and how to keep personal data, merchandising plans, vendor contracts, and business processes safe.

Breach prevention

Breach Prevention

Avoid a breach to protect your customer information, brand, and bottom-line.

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Know the Risks

See what’s coming. Analyze millions of system, user, and data events with big data cloud services architecture and innovative UI.

Compliance Regulations for Retail

Cybersecurity in the consumer sector comprises the following compliance obligations for retailers:

PCI DSS

Ensures the security of payment card data. All credit card transactions and their pursuant information must be properly secured, even when sent electronically by batch file transfer. 

SOX

Governs financial reporting for publicly traded companies. Written internal guidelines must be in place documenting the secure transfer methods of transmitted data. 

Federal Trade Commissions (FTC) Requirements

Regulates nearly every area of commerce, including pricing, advertising, and consumer privacy protection. Any inventory control or price monitoring data must be secured when transferred to the FTC.

Federal and State Business Tax Codes

Any U.S. company sending tax filings via file transfer protocol (FTP) must ensure they are based on secure, reliable, and confirmable information.

Non-Bank Financial Services Rule (April 2012)

Domestic organizations must develop and enforce internal policies securing data in transit and at rest.

GDPR

Enforces the protection of consumer information gleaned both online and offline and applies to the data of citizens within the EU.

CCPA

Protects the personal information and data privacy rights of consumers in California.

Explore Fortra's Compliance Hub

Fortra Solutions for Retail Organizations

Listed below are a range of Fortra solutions that provide cybersecurity for retail and e-commerce.  

Vulnerability Management

Assess, prioritize, and remediate vulnerabilities across e-commerce and corporate systems. 

Integrity Management

Harden retail infrastructure and protect customer information with superior visibility, monitoring, and enforcement of controls. 

Anti-Phishing and Email Security

Secure your brand from being used in phishing attacks targeting customers and employees. 

Secure File Transfer

Secure, automate, and streamline delivery of inventory reports, payment information, and other sensitive files across multiple stores, vendors, and other partners.

Managed Security Services

Let the experts focus on your security for ecommerce and internal corporate systems.

IBM i Cybersecurity

Fortra is your IBM i security partner for managing evolving threats with automated solutions for retail and e-commerce. 

Compliance

Help meet requirements for protecting credit card and personal identifiable information (PII).

Security Awareness Training

Educate employees on safeguarding merchandising plans, vendor contracts, and other sensitive information.

Counterfeit Protection

Quickly identify and take down online counterfeit campaigns with comprehensive detection across multiple digital channels.

Fortra's Retail Cybersecurity Case Studies

Walgreens fills prescriptions for millions of customers every year and handles just as many sales in-store and online. With so many processes and services, it was losing visibility into its internal assets. It needed a security solution that would give it an integrated, comprehensive view of its IT environment and change its strategy from reactive to proactive. 

Read the full case study 

This global electronics retailer ships products around the world and, like most retailers, sees some of its highest returns during the holiday season. Every year, malicious actors took advantage of this well-known brand to dupe customers into entering their credit card information on fraudulent imitation websites instead. Their busy team didn’t have the resources to investigate every lookalike case during the holidays and required an immediate and effective retail cybersecurity solution to save not only their end-of-year profits, but their hard-earned good name.

Learn more about PhishLabs

This global footwear brand employs 50,000 workers worldwide and prides itself on enabling creativity by staying agile across multiple environments. Consequently, they must protect assets, often on the fly, across both Windows and Mac and secure a variety of file types, including Adobe Illustrator. They were having trouble keeping data safe as teams collaborated in Box, shared IP from homegrown or third-party systems, or sent advance images of their footwear to retailers prior to the release date. Without a way to secure a myriad of file scenarios in real-time, the company risked losing massive profits in the event of an intellectual property leak.

Read the full case study

Chicago’s Garret Popcorn Shops filed a lawsuit against one of its former top employees, as evidence of her stealing files containing trade secrets was discovered on her computer. Several days before she was dismissed (for non-related reasons), she stole proprietary information – including formulas, processes, and recipes – on a private USB and through email. Although the data was protected by biometric thumbprint on a secure drive, this trusted insider managed to compromise sensitive assets due to weak security controls that failed to flag anomalous behaviors and block unwarranted actions.   

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A global 100 engineering conglomerate with IP valued at over $30 million USD fell prey to an attack on its sensitive intellectual assets. Although the company diligently classified its assets, the repository was homegrown and did not integrate well with commercial tools or sort well in other languages. After the attack, the organization needed the right tools to fulfill a number of newly vital security jobs: cracking down on encryption enforcement, obtaining written consent for proprietary data removal, assigning different privileges to users accessing the same data, and classifying IP quickly across multiple languages and formats. 

Read the full case study

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