Outlook Automation

Microsoft Outlook serves as a primary email communication tool for organizations today. And while it is a critical business application, Outlook also requires users to continuously monitor and manage inbound and outbound messages. With employees spending much of their working hours managing email, Outlook has become a significant drain on how employees spend their time.

Microsoft Exchange is one of the most widely used applications for email-based collaboration. Not only is Exchange reliable and secure, it’s also highly scalable. Many organizations find that using Microsoft Exchange Server has increased the reliability of their email functions and has also added applications that make conducting business even easier. As a result, employees use its complementary features, including contacts, calendars, notes, and tasks, relying on Exchange to access these items.  

Automating Microsoft Exchange is an effective tool for companies to streamline a variety of Exchange-related activities, including creating contacts, retrieving tasks, and entering schedules. Exchange users can now fully automate virtually any email-related activities, giving up these manual, repetitive tasks to software robots.  

One primary advantage of using RPA to automate Microsoft Exchange is its ability to work in two directions—you can create messages, appointments, tasks and contacts, while also retrieving, modifying, or deleting messages, appointments, tasks and contacts from the Exchange Server. RPA can also monitor an Exchange mailbox for emails matching complex filter criteria.