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Business Process Automation (BPA)

Scalable, comprehensive BPA software

What is Business Process Automation (BPA)?


Business Process Automation (BPA) is a broad term that includes various types of digital process automation software. What these applications all have in common is they help companies achieve business objectives that go far beyond the IT department. Gartner defines BPA as "the automation of complex business processes and functions beyond conventional data manipulation and record-keeping activities, usually through the use of advanced technologies. It focuses on “run the business” as opposed to “count the business” types of automation efforts and often deals with event-driven, mission-critical, core processes."

Learn more in our complete guide: What is Business Process Automation?

Learn What Process Automation Means in Business


Business Process Automation in BusinessFor organizations around the globe, flexibility and efficiency are key to meeting ever-changing customer and market requirements. BPA gives you ultimate flexibility because you’re able to leverage it to automate any process. With process automation software, you’re able to achieve new levels of productivity and reduce the costs and errors associated with manual tasks. Introducing workflow automation brings efficiency to processes across your business and is the key to maximizing valuable employee time, particularly in areas where resources have more projects to complete than hours in the day.

Can Small Businesses Benefit from BPA?

Scalable processes are key to running a small business efficiently and sustainably, and automation helps scale processes beautifully. Small business automation not only makes current processes more efficient, it sets the company up to automate future processes they don’t even know about yet as they continue to reap the benefits of business process automation. 

What Business Processes Can Be Automated?

Some processes can be automated within software you’re already using, which is called native automation. Then there's software developed specifically for business process automation, like Automate. This powerful solution replaces routine, time-consuming tasks with automated processes so you can focus on strategic initiatives that require a human touch and reap the benefits of BPA. Automate solutions can be deployed on premise or in the cloud and can connect to and centralize your systems and applications.

Discover the many ways you can use digital process automation on all types of business processes at your company in 20 Ways Automate Solves IT and Business Problems - The Automate Use Case Guide.


Why Automate Your Business with Process Automation Software?

BPA software exists to streamline processes and reduce the complexity of managing them all simultaneously. When implementing business process automation software, each step in the process triggers the next instead of just automatically handling single steps, allowing you to create entire workflows for core parts or your business. When you automate your business, you can achieve:

Cost Savings

Increased Productivity

Improved Accuracy

Reduced Errors


Learn what problems business process automation can solve and start reaping these benefits. 

The Benefits of Business Process Automation Software

Simply put, BPA software will transform the way you operate. Organizations that implement business process automation are often amazed by the time they can get back for their teams and are eager to expand the reach of automation across their organizations. With BPA software you gain:

  • Efficiency: Make manual, repetitive tasks a thing of the past across many departments and focus on where teams can truly add value.
  • Flexibility: Introduce digital process automation to nearly any business process and integrate existing solutions and workflows without the need for costly hardware changes or custom development.


  • Scalability: Intuitive software robots enable you to expand your automation strategy as your business needs grow and change.
  • Versatility: Make use of a powerful repository of reusable automation building blocks and a drag-and-drop interface to introduce automation to your operations within hours—not days or weeks.

Talk to an automation expert for a personalized demonstration of our BPA solution to see how you can transform your business processes with Automate.


Challenges of Business Process Management


Many businesses can become overwhelmed by all the ways workflow automation can improve everyday workflows and struggle with where to begin their journey. The key is to take stock of your routine, time-consuming tasks and identify which can make the most immediate impact through a business process analysis. Not only will this save valuable time for key resources, but it will also enable you to demonstrate to management the value and savings automation brings to real-world scenarios. Using BPA resources can help you understand how to overcome the challenges.


Many people also worry that BPA will eliminate jobs. While it’s certainly possible that streamlining numerous tasks with an increased level of automation could warrant staff reductions, many businesses use the benefits of automating business processes for more productivity to get to value-added projects more quickly—and free time-strapped resources from the strain of repetitive work they may not enjoy.    

See How the Automate BPA Solution Can Help Your Business Transformation