Resources

Article

Interfaces with Robot Schedule

If you’re using EnterpriseOne or SAP, it may be to take a closer look at the security and business process automation that Robot Schedule can offer these key applications on IBM i. We don’t talk enough about the integration we’ve done between Robot Schedule and EnterpriseOne (formerly JD Edwards, now owned by Oracle) and SAP.
Blog

Service Level Management

While IT managers agree that service level management (SLM) is critical to their organizations, many also find it intimidating. It need not be. An SLM program is what you make it - it can be formal or informal, all-encompassing or focused on key services. The point is to document required service levels for services provided to the business by the IT organization. Service-level requirements are...
Blog

Top 15 Vendors in Capacity Management Software

Where TeamQuest (now part of Fortra) Capacity Management Stands TeamQuest, a global leader in capacity management and predictive analytic modeling , has made the Top 5 Vendors list by Research in Action’s 2016 Capacity Management SaaS and Software Report. Called “the most important focused player in capacity management,” TeamQuest (now part of Fortra) scored higher in customer satisfaction and...
Article

Global IT Management Survey 2016—NewsWorthy Analysis

Results of a Kelton survey in which IT departments in large enterprises are tasked with responding to numerous business-impacting issues on any given day, including equipment failures, fluctuating website demand, and data security.
Case Study

AAA Life Leverages Robot for IT Efficiency

As Senior Systems Engineer, Randy Wittner has over 25 years of experience on IBM i, and AAA Life was not the first place he encountered Robot. “I’ve worked at many companies that have had Robot Schedule, so good market share,” said Wittner. “It’s very reliable, easy to upgrade. It automates a lot for us in our process.”
Case Study

Robot and Medical Mutual: A Prescription for Success

Medical Mutual has capitalized on its expertise and sound management to grow into a $1 billion company. Underpinning that success is its sound IT infrastructure, automated by Robot products from Fortra.
Case Study

Robot Helps Knoll Design for a Better World

With an IT staff of just 34 to support a company with worldwide revenues of about $780 million, Knoll likes to run lean. So, they rely heavily on two of the Robot products: Robot SCHEDULE and Robot REPORTS.
Case Study

Cone Drive Gears Up for Automation with Robot

To get to lights-out with Infor ERP XA, Cone Drive used Robot Replay, which captures screen images and allows them to manipulate the inputs and the field-level data to create job scripts easily.
Article

Vityl and ITIL

TeamQuest (a Fortra company) can help organizations improve their chances at a successful ITIL implementation through the ITIL best practices listed in this article.