Resources

Guide

A Single Pane of Glass for Multi-Platform Systems Management

Bring disparate systems, platforms, devices, and applications together in one place and on one screen to make systems management easier and create a consistent and common methodology to varying departments within the IT infrastructure. Combining Halcyon’s Enterprise Console, Operations Center Suite, and Network Server Suite can provide a single pane of glass for managing your IT environment. See how here.

Guide

A Guide to IBM i Message Management

This guide teaches you how to handle IBM i message management, including the fastest and more accurate ways to monitor for messages, filter critical messages, and escalate messages to members of your team as needed.

Case Study

Robot Console Enables Mesilla Valley Transportation to Prevent Lost Revenue

Based in Las Cruces, New Mexico, and El Paso, Texas, Mesilla Valley Transportation is one of the largest locally owned truckload carriers in the U.S. The company began in 1982 and specializes in time-sensitive service between major manufacturing areas in the U.S., Canada, and Mexico. ...

Case Study

AAA Life Leverages Fortra Solutions for IT Efficiency

Part of the American Automobile Association (AAA) family, AAA Life Insurance Company offers a variety of competitive life insurance, annuity, and travel accident products. With over one million policies, many people rely on AAA Life to help provide protection for their loved ones. As Senior Systems Engineer at AAA Life, Randy Wittner is in charge of their IBM i environment, overseeing two S824...

Case Study

SunGard Public Sector Uses Halcyon's Operation Center

Halcyon’s Operations Center Suite enabled SunGard Public Sector to use an intuitive tool to automatically handle the vast majority of alerts arising from the monitoring solution, with business-critical alerts sent to a technician trained to immediately deal with systems issues.

Case Study

The BGL Group Monitors Across IBM i and AIX with Halcyon Network Server Suite

BGL Group is one of the UK’s largest personal lines insurance groups. It has over 2,400 employees located at its headquarters in Peterborough and at contact centers in Coventry and Sunderland. The organization serves more than 4.6 million customers through a number of market-leading brands.

Case Study

Remote Monitoring Using Operations Center Suite and Network Server Suite

The City of Corpus Christi uses Halcyon’s Network Server Suite, a fully integrated solution that manages all network servers and devices from a single console, and Halcyon’s Operations Center Suite, an enterprise console for IBM i centralized monitoring and management, to streamline their department.

Case Study

AAA Life Leverages Robot for IT Efficiency

As Senior Systems Engineer, Randy Wittner has over 25 years of experience on IBM i, and AAA Life was not the first place he encountered Robot. “I’ve worked at many companies that have had Robot Schedule, so good market share,” said Wittner. “It’s very reliable, easy to upgrade. It automates a lot for us in our process.”