Case Study
Legislature Uses Capacity Planning Software to Optimize IT Services
Business Value of Vityl Capacity Management (formerly TeamQuest): This legislative body uses Vityl Capacity Management to find and identify performance problems, plan for the future, assist in time management and be more proactive.
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Case Study
Powertech Security Auditor Helps CDW Automate Regulatory Compliance Requirements
CDW, a leading provider of technology solutions for business, government, and healthcare, was challenged with meeting strict compliance requirements with minimal staff. The company turned to Powertech Security Auditor to reduce manual processes
Case Study
SunGard Public Sector Uses Halcyon's Operation Center
Halcyon’s Operations Center Suite enabled SunGard Public Sector to use an intuitive tool to automatically handle the vast majority of alerts arising from the monitoring solution, with business-critical alerts sent to a technician trained to immediately deal with systems issues.
Case Study
The BGL Group Monitors Across IBM i and AIX with Halcyon Network Server Suite
BGL Group is one of the UK’s largest personal lines insurance groups. It has over 2,400 employees located at its headquarters in Peterborough and at contact centers in Coventry and Sunderland. The organization serves more than 4.6 million customers through a number of market-leading brands.
Case Study
Remote Monitoring Using Operations Center Suite and Network Server Suite
The City of Corpus Christi uses Halcyon’s Network Server Suite, a fully integrated solution that manages all network servers and devices from a single console, and Halcyon’s Operations Center Suite, an enterprise console for IBM i centralized monitoring and management, to streamline their department.
Case Study
Prime Therapeutics Trusts Robot Save With 7.5 Million Lives
One of the most important IT functions in any business is having a reliable backup and recovery system in place. That’s where Robot Save plays a vital role at Prime Therapeutics.
Case Study
Robot and EnterpriseOne Automate 2,000+ Operations at Cascade Corporation
Cascade Corporation chose the iSeries hardware platform because of its reputation for reliability. With a solid foundation in place, they added a suite of compatible automation software and have maintained operations as an automated shop for the past several years.
Article
Vityl and ITIL
Wed, 02/05/2014
TeamQuest (a Fortra company) can help organizations improve their chances at a successful ITIL implementation through the ITIL best practices listed in this article.
Article
Supporting ITIL Objectives
Tue, 02/04/2014
Many IT organizations are implementing ITIL as a strategy for improving IT Service Management. The ITIL framework provides best practices and structured processes for managing and delivering IT services.
Article
Implementing a Consolidation Strategy
Mon, 02/04/2013
Improve Service quality
"IT organizations should engage in a server consolidation project with three major goals: cost reduction, agility improvement and service-level improvement."
Source: “Key Issues for Servers,” Gartner Inc.
GOAL: IMPLEMENT A CONSOLIDATION STRATEGY
Many companies are re-evaluating their IT infrastructures in light of changing business practices, economic demands, and...
Article
Optimize IT Services with a Capacity Management Information System (CMIS)
Sun, 01/30/2011
A good Capacity Management Information System (CMIS), combined with proven Capacity Management processes, can help you simplify IT Service Optimization; keeping your systems and applications running efficiently and reliably.
Article
UNIX Load Average: An Addendum
By Neil J. Gunther on Fri, 02/05/2010
Clarifying the calc-load () function of the Linux kernel.
Article
IT Service Optimization: Reaching New Heights
By Per Bauer on Sat, 11/15/2008
Survey Says Chaos Reigns
A global survey of more than 300 IT executives, directors and managers revealed that the majority of IT organizations (53%) rank in the chaotic level of IT Service Optimization maturity.
That means these organizations lack a consistent process to manage and improve the quality and efficiency of their services and will continue firefighting performance and capacity...
Article
Modeling Multi-Threaded Processors
Tue, 01/29/2008
There are substantial differences between single-threaded and multi-threaded architectures. The new capabilities combined with the easy-to-use Vityl Capacity Management interface makes it easy to predict application and service performance on the new multi-threaded architectures.