Blog
The 9 Server Sprawl Questions You Need to Ask
Mon, 06/27/2016
For budding companies, server sprawl may be just one of many growing pains—a temporary inconvenience for a greater good. But if you’re struggling to complete processes on time, stalling with the auditors, and jumping from server to server whenever an error occurs, it’s time to ask the tough questions.
Article
Robot Best Practices
By Tom Huntington on Mon, 06/27/2016
Wondering about best practices for automating your IBM i processes with Robot systems management solutions? Take a look at this list and get off to a good start.
Blog
The #1 Step Before Automation
Fri, 06/10/2016
An up-to-date and comprehensive runbook won't win you any awards. But when you get the green light to implement a workload automation tool, documentation is your lifeline. Unfortunately, most runbooks aren’t up to snuff.
Blog
Service Level Management
By Per Bauer on Fri, 02/26/2016
While IT managers agree that service level management (SLM) is critical to their organizations, many also find it intimidating. It need not be. An SLM program is what you make it - it can be formal or informal, all-encompassing or focused on key services. The point is to document required service levels for services provided to the business by the IT organization. Service-level requirements are...
Blog
Top 15 Vendors in Capacity Management Software
By Per Bauer on Fri, 02/19/2016
Where TeamQuest (now part of Fortra) Capacity Management Stands TeamQuest, a global leader in capacity management and predictive analytic modeling , has made the Top 5 Vendors list by Research in Action’s 2016 Capacity Management SaaS and Software Report. Called “the most important focused player in capacity management,” TeamQuest (now part of Fortra) scored higher in customer satisfaction and...
Article
Global IT Management Survey 2016—NewsWorthy Analysis
Mon, 02/01/2016
Results of a Kelton survey in which IT departments in large enterprises are tasked with responding to numerous business-impacting issues on any given day, including equipment failures, fluctuating website demand, and data security.
Case Study
Service Corp Company Benefits From Automation
"Automate Schedule's audit log is crucial to us because one of our SOX controls is to validate that we keep schedule logs for a certain period of time. An audit log is critical for a scheduler."
Article
Vityl and ITIL
Wed, 02/05/2014
TeamQuest (a Fortra company) can help organizations improve their chances at a successful ITIL implementation through the ITIL best practices listed in this article.
Blog
Making the Best Use of Limited Resources
Wed, 02/05/2014
Capacity planning solutions can help organizations make the best use of limited resources in their IT environments.
Article
Implementing a Consolidation Strategy
Mon, 02/04/2013
Improve Service quality "IT organizations should engage in a server consolidation project with three major goals: cost reduction, agility improvement and service-level improvement." Source: “Key Issues for Servers,” Gartner Inc. GOAL: IMPLEMENT A CONSOLIDATION STRATEGY Many companies are re-evaluating their IT infrastructures in light of changing business practices, economic demands, and security...
Blog
Ensure Availability at a Reasonable Cost to Meet Business SLAs
Mon, 02/04/2013
Availability is a key indicator of how successfully an IT organization is supporting the company’s business objectives. Are required service levels in terms of workload volume and response times being achieved consistently for the business units? If not, the impact can be significant: a stoppage or slowdown can, in a matter of minutes, disrupt your supply chain and result in lost transactions...
Blog
Email Integration and Automation in Customer Relationship Management
Wed, 04/18/2012
Automate handled the repetitive work that otherwise bogged down our manager and the entire sales department by automating the process of inbound email inquiries.
Blog
Why Your Business Needs Capacity Management: The Importance of Capacity Management
Fri, 01/28/2011
The modern CIO needs to be ahead of the game – anticipating the business’s needs and being able to meet them as they arise. All too often, however, the IT function is caught on the back foot, reacting to events after they’ve happened.
Pagination
- First page
- Previous page
- 1
- 2
- 3
- 4
- 5
- 6