Resources

Case Study

The Choctaw Nation Easily Converts Paper-flow into Electron-flow

Like every government, the Choctaw Nation must manage a myriad of documents. Birth certificates, marriage licenses, death certificates, historical archives, land titles, along with administrative forms, such as purchase orders, are but a few. Add to that all of the financial, legal and administrative forms and reports required by the tribe’s businesses and you begin to get a sense of the scope of the challenge it faced.
Case Study

Forms Keep on Trucking at Cequent with the Help of Fortra

To optimize efficiency, Cequent wanted a complete form production, management and filing solution that could automatically route documents to users’ electronic inboxes either based on the document’s contents or source or by using pre-defined routing definitions.
Case Study

Fortra Speeds and Simplifies Hotel Check-In at Borgata

A primary requirement for a signature-capture application is to reliably attach signatures to the document that was signed. Otherwise, guests’ signatures may be applied to contracts that they had not agreed to. The hotel’s old signature application kept signatures with the associated documents, but the process was clumsy.
Case Study

Fortra Software Gives AAA Carolinas a Life

With more than 800 employees, AAA Carolinas is one of the largest affiliates in the AAA organization. The company is headquartered in Charlotte but has 34 offices in the Carolinas and works with independent insurance carriers and agents in both states. AAA Carolinas’ insurance division’s document management process was slow, inefficient and costly. Agency underwriters and administrative staff manually processed, routed and filed hundreds of claims, reports, applications and files daily.
Blog

Monitoring and Planning in a Solaris Environment

Learn how to manage your Solaris environment--optimize hardware utilization, conserve datacenter floor space, power, and cooling, build a scalable architecture and keep up with growth and performance requirements--with TeamQuest.
Article

Vityl and ITIL

TeamQuest (a Fortra company) can help organizations improve their chances at a successful ITIL implementation through the ITIL best practices listed in this article.
Article

Supporting ITIL Objectives

Many IT organizations are implementing ITIL as a strategy for improving IT Service Management. The ITIL framework provides best practices and structured processes for managing and delivering IT services.
Article

Implementing a Consolidation Strategy

Improve Service quality "IT organizations should engage in a server consolidation project with three major goals: cost reduction, agility improvement and service-level improvement." Source: “Key Issues for Servers,” Gartner Inc. GOAL: IMPLEMENT A CONSOLIDATION STRATEGY Many companies are re-evaluating their IT infrastructures in light of changing business practices, economic demands, and...
Blog

Ensure Availability at a Reasonable Cost to Meet Business SLAs

Availability is a key indicator of how successfully an IT organization is supporting the company’s business objectives. Are required service levels in terms of workload volume and response times being achieved consistently for the business units? If not, the impact can be significant: a stoppage or slowdown can, in a matter of minutes, disrupt your supply chain and result in lost transactions,...
Guide

How to Manage IT Resource Consumption

At an application level with Vityl Capacity Management In this guide, John Miecielica of Metavante, provides a step-by-step example showing how he uses Vityl Capacity Management to analyze IT resource consumption at an application level. This key capability is especially important in today’s environments where multiple applications run on a server or multiple servers might be required to...