Blog
IT Security Compliance 101
By Robin Tatam on Sun, 08/21/2016
In this compliance 101 primer, we'll look at three high-profile breaches from the past year, each of which shows what can go wrong when data oversight isn't up to snuff. Along the way, we'll discuss some basic fixes that can help shore up network defenses.
Guide
Download “How IT Professionals Can Navigate PCI DSS Compliance” Guide
The Payment Card Industry Data Security Standard (PCI DSS) applies to every organization that processes credit or debit card information. This includes merchants and third-party service providers that store, process, or transmit credit card data.The launch of PCI DSS helped expose serious security shortcomings, failures to follow security best practices, and a...
Guide
Self-Audit: Checking Assumptions at the Door
Sysadmins, devops engineers, and cybersecurity personnel are often kept awake by a number of questions.
How should I monitor my monitoring to be sure it will alert me when there is a security issue that needs my intervention? How can I be sure that the servers and processes in the environment haven’t been rooted already?
In the quest to get better sleep, it is a good idea to self-audit your...
Case Study
Fortra Meets IT Security Needs for Napa Recycling and Waste Services
Napa Recycling and Waste Services (NRWS) provides recycling and waste collection to businesses and residents in the City of Napa and southern unincorporated Napa County. The entire county, with 90 percent of its agricultural land devoted to viticulture, is home to more than three hundred wineries in the Napa Valley, and is one of the top wine producing areas of the United States. In addition, the...
Case Study
Fortra Helps International Rectifier Tackle Critical SOX Issues
Founded in 1947, International Rectifier (IR) is a world leader in advanced power management technology. The company’s 5,400 worldwide employees support operations in 20 countries. Annual revenues are approximately $1 billion.
Compliance Regulations Remain at the Top of Exec's Minds
Sarbanes-Oxley (SOX) hasn’t disappeared and remains at the top of many executives’ minds. Among other stipulations...
Blog
Service Level Management
By Per Bauer on Fri, 02/26/2016
While IT managers agree that service level management (SLM) is critical to their organizations, many also find it intimidating. It need not be. An SLM program is what you make it - it can be formal or informal, all-encompassing or focused on key services. The point is to document required service levels for services provided to the business by the IT organization.
Service-level requirements are...
Blog
Top 15 Vendors in Capacity Management Software
By Per Bauer on Fri, 02/19/2016
Where TeamQuest (now part of Fortra) Capacity Management Stands
TeamQuest, a global leader in capacity management and predictive analytic modeling, has made the Top 5 Vendors list by Research in Action’s 2016 Capacity Management SaaS and Software Report.
Called “the most important focused player in capacity management,” TeamQuest (now part of Fortra) scored higher in customer satisfaction and...
Blog
What Is Queuing Theory?
Mon, 02/15/2016
Queuing theory is the study of queues, otherwise known as waiting lines. It sounds straightforward. But unless you have an advanced math degree, queuing theory can be difficult to understand. That’s why we’re clarifying queuing theory basics.
Article
Global IT Management Survey 2016—NewsWorthy Analysis
Mon, 02/01/2016
Results of a Kelton survey in which IT departments in large enterprises are tasked with responding to numerous business-impacting issues on any given day, including equipment failures, fluctuating website demand, and data security.
Case Study
Telecom Company Meets Strict Service Requirements & Prevents Major Service Failure
Organization Description: Voice and data services provider focusing on serving customers in rural areas and small to mid-sized cities. The company has greater than three million customers in 22 states and annual revenues of $2.4 billion.
Business Value of Vityl Capacity Management (formerly TeamQuest): Client uses Vityl to identify bottlenecks in applications and to eliminate unnecessary hardware...