Cascade Corporation chose the iSeries hardware platform because of its reputation for reliability. With a solid foundation in place, they added a suite of compatible automation software and have maintained operations as an automated shop for the past several years.
After seeing the amount of manual processes that still remained, and finding that jobs were terminating without notification, an iSeries administrator at Alpine Bank recommended Robot systems management software.
Many IT organizations are implementing ITIL as a strategy for improving IT Service Management. The ITIL framework provides best practices and structured processes for managing and delivering IT services.