Resources

Case Study

Alaska Communications Reaches New Heights with Network Monitoring from Intermapper

Alaska Communications is an internet service provider (ISP) supporting communications infrastructure in Alaska. Their team provides critical network services to customers—oftentimes, in remote locations. The company was in the midst of developing plans for a new site—one which was located on a mountaintop. With this remote site, they knew they were in for an uphill battle regarding maintenance and...
Case Study

SQL SCHEDULING GOES ENTERPRISE

Company Background Frontline Technologies is a market leader in workforce management software. The Pennsylvania company serves thousands of global clients through its three applications: Aesop, an automated substitute placement and absence management system; Veritime, a time and attendance product; and Jobulator, an automatic job-notification service for substitute teachers. One in every five U.S...
Case Study

SharkNinja Uses Fresh Retail Data for Fast Decision-Making with JAMS

Company Background SharkNinja is the maker of class-leading Shark® vacuums and steam mops, and the innovative line of Ninja® kitchen appliances. Shark® and Ninja® are two of several house-care brands developed by SharkNinja Operating LLC, a pioneer in small household appliances and cleaning solutions that fit the lifestyles of busy people. The company’s products are widely distributed through...
Case Study

Financial Services Firm Credits Automate with Saving 400 Hours per Month

Background Providing backend financial services to hundreds of credit unions is an IT-intensive job. For Florida-based PSCU Financial Services, it requires hours of repetitive tasks ranging from monitoring client websites for availability assurance to migrating files from a variety of sources to a central location for client retrieval. Managers in several PSCU departments have turned to Automate...
Case Study

Baptist Health South Florida Streamlines Claims Processing with Automate

Background Baptist Health is South Florida's largest not-for-profit health care organization, encompassing seven major medical facilities and a number of outpatient centers. They utilize a health information system provided by Siemens called INVISION, and a claims management system from NDC Health called ePREMIS. The Challenge Effective claims processing and management is the name of the game in...