Do you all remember Malcom Haines’ presentation comparing the viruses on Windows and on IBM i? The first slide, for Microsoft, was an entire page filled, at a 4-point font, with different viruses. Then Malcom switched to the IBM i slide, which was blank. This would always result in an outburst in laughter among us IBM i evangelists.

The Integrated File System (IFS) is one of the most ignored parts of the system, yet it makes possible many of the most powerful and most used features on IBM i servers today.

Looking for a capacity planning tool? Find out how to choose a tool that will be the most accurate.

It's a brave new world for IT. And it often seems impossible to predict future demand and guard against performance risks. You have mountains of data, scalable cloud infrastructures, and a complex web of IT environments. It's complicated, to say the least. And it's matched by skyrocketing consumer demand for and reliance on online services. Bottom line: outages are more dangerous to a company...

While IT managers agree that service level management (SLM) is critical to their organizations, many also find it intimidating. It need not be. An SLM program is what you make it - it can be formal or informal, all-encompassing or focused on key services. The point is to document required service levels for services provided to the business by the IT organization. Service-level requirements are...