Resources

Case Study

Automate Speeds Report Generation and Distribution for a Major Insurer

Medmarc Insurance Group is the leader in the medical products liability insurance industry. The company operates as an insurer offering liability insurance protection to life sciences technology companies. Medmarc has a monthly close process whereby underwriters write policies up until the close of business for the month. Once all underwriting is completed, the IT staff have to run a series of...
Case Study

RPA Transforms Ricoh Italia from Traditional Call Center to Omni-Channel Service Center

Ricoh is empowering digital workplaces by using innovative technologies and services enabling individuals to work smarter. All around the world, the company drives innovation and is a leading provider of document management solutions, IT services, commercial and industrial printing, and communication services. Ricoh Italia has a very strong presence in the Italian market. Its headquarters are in...
On-Demand Webinar

Everything You Need to Know About RPA in 30 Minutes

If you’re hearing terms like digital workforce, software robot, and automation center of excellence, but aren’t sure what it all means, this webinar is for you. Learn about the advantages of automation with RPA, real-life robotic process automation use cases, and common RPA terminology.
On-Demand Webinar

Simplify Capacity Management

Watch this webinar to learn how to truly understand your systems and server capacity with simple but effective methods. Plan for future growth—even in your virtual environments.
On-Demand Webinar

Meeting GDPR Compliance with Robotic Process Automation

The GDPR impacts any organization that collects and processes the data of European residents. If you’re affected, now’s the time to kick compliance into motion! The GDPR takes effect on May 25, 2018 . Organizations worldwide need to prepare for compliance—or face severe fines and penalties if regulation requirements aren’t achieved. Listen to this webinar to boost your knowledge of the GDPR and...
Case Study

Financial Services Firm Credits Automate with Saving 400 Hours per Month

Background Providing backend financial services to hundreds of credit unions is an IT-intensive job. For Florida-based PSCU Financial Services, it requires hours of repetitive tasks ranging from monitoring client websites for availability assurance to migrating files from a variety of sources to a central location for client retrieval. Managers in several PSCU departments have turned to Automate...
Case Study

Baptist Health South Florida Streamlines Claims Processing with Automate

Background Baptist Health is South Florida's largest not-for-profit health care organization, encompassing seven major medical facilities and a number of outpatient centers. They utilize a health information system provided by Siemens called INVISION, and a claims management system from NDC Health called ePREMIS. The Challenge Effective claims processing and management is the name of the game in...
On-Demand Webinar

Getting Started with Your Cloud Migration

You’ve decided to migrate to the cloud, but what migration strategy will keep your costs down and be most efficient? You have two main strategies for moving workloads to the cloud: Refactoring or Lift and Shift. Refactoring requires more time on the front end to optimize workloads prior to migrating. Lift and Shift moves eligible workloads right away, optimizing later. Watch this webinar to learn...
On-Demand Webinar

5 Ways RPA Projects Fail

An estimated 30 to 40 percent of initial robotic process automation ( RPA ) projects fail to meet expectations. With any new, transformative technology, failures are going to happen. But with the right amount of planning, expectation setting, and execution, failed projects can be avoided or turned around. Watch Fortra and Avasant as they discuss five pitfalls that lead to RPA project failure: Not...
On-Demand Webinar

How to Improve Your Organization's IT Maturity

IT Maturity is often associated with increased efficiency and reduced risk, two forces that will drive valuable improvements. But without a full understanding of the business objectives and how IT needs to be aligned with those full optimization is not possible. The IT Service Optimization Maturity Model will allow you to gradually improve without losing track of any important aspect.