Case Study
RPA Transforms Ricoh Italia from Traditional Call Center to Omni-Channel Service Center
Ricoh is empowering digital workplaces by using innovative technologies and services enabling individuals to work smarter. All around the world, the company drives innovation and is a leading provider of document management solutions, IT services, commercial and industrial printing, and communication services. Ricoh Italia has a very strong presence in the Italian market. Its headquarters are in...
Case Study
RPA Success Stories in Banking: Carter Bank & Trust Achieves 3,800% ROI with Automate
Carter Bank & Trust is a state-chartered community bank in Martinsville, Va. The company operates more than 100 branches in Virginia and North Carolina and has 1,000 employees.
Watch the video to get a snapshot of this RPA success story in banking and read on for more details.
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Case Study
Financial Services Firm Credits Automate with Saving 400 Hours per Month
Background
Providing backend financial services to hundreds of credit unions is an IT-intensive job. For Florida-based PSCU Financial Services, it requires hours of repetitive tasks ranging from monitoring client websites for availability assurance to migrating files from a variety of sources to a central location for client retrieval. Managers in several PSCU departments have turned to Automate...
Case Study
Baptist Health South Florida Streamlines Claims Processing with Automate
Background
Baptist Health is South Florida's largest not-for-profit health care organization, encompassing seven major medical facilities and a number of outpatient centers. They utilize a health information system provided by Siemens called INVISION, and a claims management system from NDC Health called ePREMIS.
The Challenge
Effective claims processing and management is the name of the game...
Case Study
Large Health System Turns to Core Privileged Access Manager (BoKS) for Server Management & System Security
A leading not-for-profit health system in the United States, with multiple hospitals, rehabilitation centers, physician clinics, mental health facilities, independent living centers, and home health agencies, employs more than 9,000 individuals, including nearly 1,400 physicians. Collectively, the entities within the healthcare organization also maintain more than 1,500 licensed beds across the...
Case Study
Leading Global Manufacturing Company Streamlines Administration with Centralized Privileged User Management
Ability to automate ‘what and which’ authentication methods are utilized based on the access request also significantly improves administrator productivity.
Case Study
Top 5 Worldwide Bank Uses Core Privileged Access Manager (BoKS) for Privileged Access Management
Ensuring security and privacy are central to the continued success for one of the largest bank holding company in the United States. With over 13 million individuals and business customers, this full-service banking, brokerage, and investment company understands the importance of protecting customer information.
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Case Study
Concrete Producer Keeps Trucks Rolling by Automate-ing Event Log Monitoring
Background
With more than 400 ready-mix concrete trucks on the street at any given time, St. Marys Canada Building Materials (CBM) relies heavily on real-time data transmitted from those vehicles to its fleet management software to meet customers' construction schedules. The company uses Automate, the robotic process automation (RPA) solution from Fortra, to help maintain the data flow by...
Case Study
Single Source Keeps Staff Small and Business Running Smoothly with Automate
Background
Single Source is a large-volume provider of dry, refrigerated, frozen, grocery, paper, and chemical products for institutional commissaries, primarily correction institutions. The company processes and ships approximately 250 million pounds of food each year, nationwide, and they do it all with only 22 employees.
As a small business with a high volume of orders to process and ship,...
Guide
Fortra Data Management Survey Results
Fortra surveyed hundreds of professionals around the world and across multiple industries to discover how enterprises are managing data, why they are underprepared for an era of data-driven business, and how they can overcome the data management challenges they are facing.
Guide
The Business Leader’s Handbook for Building an Automation Center of Excellence
Creating an automation center of excellence (COE) ensures that you are automating your enterprise with strategy and vision. This guide gives you the expertise you need to put together a great team, follow best practices, and continually optimize your automation COE.
Guide
Maximizing Your RPA ROI
Learn how you can maximize RPA ROI with a long-term vision, knowledge of potential costs, and the savings that come from implementing an RPA solution.
Guide
The Robotic Process Automation Toolkit
Automating tasks is easy, but building an automation center of excellence to promote strategic automation in your organization takes more planning. Based on our years of experience helping enterprises automate, we’ve compiled a collection of robotic process automation tools and resources to set you up for automation success.
The toolkit is designed to guide you through all the steps of your...
Case Study
TransAlta Prevents Data Loss with Robotic Process Automation from Automate
TransAlta Corporation is a multinational power generation and wholesale marketing company with yearly revenue of about $2.5 billion. Based in Canada, TransAlta manages the production and delivery of energy resources over a wide geographical expanse. This requires a sophisticated network of control systems for thousands of pumps, valves, gas turbines, high voltage breakers, and more. In the Ontario...