For budding companies, server sprawl may be just one of many growing pains—a temporary inconvenience for a greater good. But if you’re struggling to complete processes on time, stalling with the auditors, and jumping from server to server whenever an error occurs, it’s time to ask the tough questions.
An up-to-date and comprehensive runbook won't win you any awards. But when you get the green light to implement a workload automation tool, documentation is your lifeline. Unfortunately, most runbooks aren’t up to snuff.
Halcyon’s Operations Center Suite enabled SunGard Public Sector to use an intuitive tool to automatically handle the vast majority of alerts arising from the monitoring solution, with business-critical alerts sent to a technician trained to immediately deal with systems issues.
BGL Group is one of the UK’s largest personal lines insurance groups. It has over 2,400 employees located at its headquarters in Peterborough and at contact centers in Coventry and Sunderland. The organization serves more than 4.6 million customers through a number of market-leading brands.
The City of Corpus Christi uses Halcyon’s Network Server Suite, a fully integrated solution that manages all network servers and devices from a single console, and Halcyon’s Operations Center Suite, an enterprise console for IBM i centralized monitoring and management, to streamline their department.
"It's incredible the different devices that InterMapper can monitor. We use some really unique equipment and InterMapper handles it all with ease." - Vince Hurst, Communications Technician, Sheriff Department, TCOMM Bureau
"Automate Schedule's audit log is crucial to us because one of our SOX controls is to validate that we keep schedule logs for a certain period of time. An audit log is critical for a scheduler."
Automate handled the repetitive work that otherwise bogged down our manager and the entire sales department by automating the process of inbound email inquiries.