Resources

Guide

What Experts Have to Say About Choosing the Right Cybersecurity Frameworks

How to Get the Most Out of Cybersecurity Best Practice Frameworks Frameworks like the Center for Internet Security (CIS) Controls, MITRE ATT&CK and the National Institute of Standards and Technology (NIST) Cybersecurity Framework give organizations clear, step-by-step methodologies for protecting their sensitive data, leveraging a wealth of industry knowledge to take the guesswork out of your...
Guide

10 Common Security Misconfigurations and How to Fix Them

Is your organization using default security settings, or do you have a security configuration management (SCM) program in place to ensure your configurations are as secure as possible? Misconfigurations are a leading cause of unauthorized access and security breaches, creating entry points for hackers in servers, websites, software, and cloud infrastructure. The Open Worldwide Application...
Guide

PCI DSS 4.0 Compliance: Tips to Avoid Last-Minute Panic

The impending Payment Card Industry Data Security Standard (PCI DSS) 4.0 requirements were created to curtail rampant fraud and the billions in losses victims incur. That said, retooling your operations to meet ever-evolving compliance standards isn’t easy. This guide gives you a detailed look at PCI DSS 4.0 changes and how you can achieve compliance with the updated requirements. Having a...
Guide

Fortra's Complete Guide to Layered Offensive Security

Most organizations have a decent understanding of the types of defensive security tactics they need to employ to thwart cyberattacks. But offensive security techniques are just as important for detecting existing vulnerabilities that a threat actor has yet to discover and exploit. Learn how to approach offensive security from the ground up, including the value of using a layered security...
Guide

A Single Pane of Glass for Multi-Platform Systems Management

Bring disparate systems, platforms, devices, and applications together in one place and on one screen to make systems management easier and create a consistent and common methodology to varying departments within the IT infrastructure. Combining Halcyon’s Enterprise Console, Operations Center Suite, and Network Server Suite can provide a single pane of glass for managing your IT environment. See how here.
Guide

5th Annual IBM AIX Community Survey Findings

The AIX Community Survey, now in its fifth consecutive year, goes in-depth with IT teams to gain a unique perspective into how this platform is being used today and how teams envision using it in the future. Over the years, the respondents of the survey have expanded to include a variety of industries, geographies, and titles within IT. More than 100 IT professionals in North America, EMEA, and APAC participated in this year’s survey, and this input enables all of us to understand the role of AIX with new clarity.
Guide

Why Should You Monitor IBM MQ?

IBM MQ is a middleware product that allows messages (think data or information) to be sent and received to and from similar or dissimilar platforms with guaranteed delivery. Read this guide to learn the value of monitoring IBM MQ.
Guide

Download the Workload Automation Buyer's Guide

Your First Step Towards Purchasing a Workload Automation Solution We know finding the right workload automation solution for your organization isn’t an easy process. There are dozens of details to consider, from 3rd party integrations, to job monitoring and security concerns, that can make choosing a vendor complex. In this ultimate buyer’s guide, you’ll find the information you need to...
Case Study

Alaska Communications Reaches New Heights with Network Monitoring from Intermapper

Alaska Communications is an internet service provider (ISP) supporting communications infrastructure in Alaska. Their team provides critical network services to customers—oftentimes, in remote locations. The company was in the midst of developing plans for a new site—one which was located on a mountaintop. With this remote site, they knew they were in for an uphill battle regarding maintenance and...
Case Study

SQL SCHEDULING GOES ENTERPRISE

Company Background Frontline Technologies is a market leader in workforce management software. The Pennsylvania company serves thousands of global clients through its three applications: Aesop, an automated substitute placement and absence management system; Veritime, a time and attendance product; and Jobulator, an automatic job-notification service for substitute teachers. One in every five U.S...
Case Study

SharkNinja Uses Fresh Retail Data for Fast Decision-Making with JAMS

Company Background SharkNinja is the maker of class-leading Shark® vacuums and steam mops, and the innovative line of Ninja® kitchen appliances. Shark® and Ninja® are two of several house-care brands developed by SharkNinja Operating LLC, a pioneer in small household appliances and cleaning solutions that fit the lifestyles of busy people. The company’s products are widely distributed through...
Case Study

Oregon School Boards Association Uses RPA to Maintain Critical Policies

The Oregon School Boards Association is a non-profit member services agency for more than 200 locally elected boards serving school districts, education service districts, and community colleges. OSBA helps locally-elected volunteers fulfill their complex public education roles. Watch the video to get a snapshot of their story and read on for more details.     ...
Case Study

Automate Speeds Report Generation and Distribution for a Major Insurer

Medmarc Insurance Group is the leader in the medical products liability insurance industry. The company operates as an insurer offering liability insurance protection to life sciences technology companies. Medmarc has a monthly close process whereby underwriters write policies up until the close of business for the month. Once all underwriting is completed, the IT staff have to run a series of...
Case Study

RPA Transforms Ricoh Italia from Traditional Call Center to Omni-Channel Service Center

Ricoh is empowering digital workplaces by using innovative technologies and services enabling individuals to work smarter. All around the world, the company drives innovation and is a leading provider of document management solutions, IT services, commercial and industrial printing, and communication services. Ricoh Italia has a very strong presence in the Italian market. Its headquarters are in...
Case Study

Financial Services Firm Credits Automate with Saving 400 Hours per Month

Background Providing backend financial services to hundreds of credit unions is an IT-intensive job. For Florida-based PSCU Financial Services, it requires hours of repetitive tasks ranging from monitoring client websites for availability assurance to migrating files from a variety of sources to a central location for client retrieval. Managers in several PSCU departments have turned to Automate...
Case Study

Baptist Health South Florida Streamlines Claims Processing with Automate

Background Baptist Health is South Florida's largest not-for-profit health care organization, encompassing seven major medical facilities and a number of outpatient centers. They utilize a health information system provided by Siemens called INVISION, and a claims management system from NDC Health called ePREMIS. The Challenge Effective claims processing and management is the name of the game...