Resources

Case Study

Concrete Producer Keeps Trucks Rolling by Automate-ing Event Log Monitoring

Background With more than 400 ready-mix concrete trucks on the street at any given time, St. Marys Canada Building Materials (CBM) relies heavily on real-time data transmitted from those vehicles to its fleet management software to meet customers' construction schedules. The company uses Automate, the robotic process automation (RPA) solution from Fortra, to help maintain the data flow by...
Case Study

Single Source Keeps Staff Small and Business Running Smoothly with Automate

Background Single Source is a large-volume provider of dry, refrigerated, frozen, grocery, paper, and chemical products for institutional commissaries, primarily correction institutions. The company processes and ships approximately 250 million pounds of food each year, nationwide, and they do it all with only 22 employees.  As a small business with a high volume of orders to process and ship,...
Case Study

How Peoples Telephone Reboots Equipment Instantly with Network Monitoring & Automation

What if you could reduce an eight-hour outage… to no time at all? That’s exactly what Peoples Telephone Cooperative did. Faced with sudden equipment failures, they started monitoring their network… then went one step further to automatically fix the outages. Now this savvy telecommunications service provider saves countless man hours, makes sure technicians get a full night’s sleep every night,...
Case Study

Automate Eliminates Custom Visual Basic Code for InfraSource

InfraSource Services is a fully integrated company providing construction services in gas and electric transmission, gas and electric distribution, telecommunications, and water and wastewater systems. The organization consists of several distinct operating companies strategically located throughout the United States. InfraSource is a single source provider of infrastructure construction services....
Case Study

Appvion Improves Customer Satisfaction with a Digital Document Repository

Appvion, Inc. manufactures paper—thermal, carbonless, security, inkjet, digital specialty and colored papers. But this Appleton, Wisconsin-based company had a problem when it came to digital documents in their customer web portal. Their existing system just wasn’t up to snuff. It was time to make a change.  ...
Case Study

Halcyon Helps Computacenter Deliver Efficient Managed Services

Computacenter is Europe’s leading independent provider of IT infrastructure services. They offer consulting services as well as implementation and operation services for networks and data center infrastructures on or off client premises and in the cloud. ...
Case Study

Fortra Helps Tara Materials Focus on Canvas, Not Paper

Canvas is the foundation of many great works of art. For many years, Tara Materials has been a major supplier of canvas. Its leading product line, Fredrix, was first manufactured in 1868. Today, Tara has two factories in Tijuana, California and Lawrenceville, Georgia that assemble more than three million pieces of stretched canvas and make about half a million yards of coated canvas each year. ...
Case Study

Halcyon Makes IBM i Admins and Infor M3 Users Happy at Quiksilver International

When it comes to IT management, there’s a commitment to excellence that underpins the highest levels of business efficiency and undisputed customer loyalty. So, when it came time to select a systems monitoring and management solution for Quiksilver International’s IBM i-based Infor M3 ERP software, it was Halcyon that emerged the clear winner.
Case Study

SunGard Public Sector Uses Halcyon's Operation Center

Halcyon’s Operations Center Suite enabled SunGard Public Sector to use an intuitive tool to automatically handle the vast majority of alerts arising from the monitoring solution, with business-critical alerts sent to a technician trained to immediately deal with systems issues.
Case Study

Network Services Plus, Inc Moves to Automation

NSPI was disappointed with their existing systems management software solution. It did not consistently monitor applications, it was not scalable over multiple environments, and it lacked high-quality technical support. So, they turned to Halcyon.
Case Study

Mizuno USA Stays Active with Halcyon Products

Mizuno USA, Inc. needed a comprehensive systems management software solution that would efficiently deliver services to new divisions within the global company and provide a high level view of systems.