Resources

Guide

A Single Pane of Glass for Multi-Platform Systems Management

Bring disparate systems, platforms, devices, and applications together in one place and on one screen to make systems management easier and create a consistent and common methodology to varying departments within the IT infrastructure. Combining Halcyon’s Enterprise Console, Operations Center Suite, and Network Server Suite can provide a single pane of glass for managing your IT environment. See how here.
Guide

5th Annual IBM AIX Community Survey Findings

The AIX Community Survey, now in its fifth consecutive year, goes in-depth with IT teams to gain a unique perspective into how this platform is being used today and how teams envision using it in the future. Over the years, the respondents of the survey have expanded to include a variety of industries, geographies, and titles within IT. More than 100 IT professionals in North America, EMEA, and APAC participated in this year’s survey, and this input enables all of us to understand the role of AIX with new clarity.
Guide

A Guide to IBM i Message Management

This guide teaches you how to handle IBM i message management, including the fastest and more accurate ways to monitor for messages, filter critical messages, and escalate messages to members of your team as needed.
Blog

Are MSPs Right for Me?

Figure out if MSPs are right for your organization. What are the risks and rewards of managed service providers?
Guide

Robot in Modern IBM i Environments

Robot systems management solutions can improve processes and enhance the return on investment for new technologies running in modern IBM i environments. Find out how.
Blog

Realize ROI with Robot

Robot has a reputation for providing high-quality systems management software and backing it up with great support. These additional benefits can help you justify the cost of automation at your company.
Guide

Why Should You Monitor IBM MQ?

IBM MQ is a middleware product that allows messages (think data or information) to be sent and received to and from similar or dissimilar platforms with guaranteed delivery. Read this guide to learn the value of monitoring IBM MQ.
Blog

Common Excuses for Not Automating

Whether it’s staffing, budget, or complexity, we’ve heard all the excuses to forgo automation. The next time you hear—or find yourself making—an excuse, have the response ready.
Blog

Modern RMM Tools for MSPs

Where managed services providers once delivered self-service and after-hours support for beleaguered IT teams, most have now evolved to offer remote monitoring and hosting. But has their technology been keeping pace?
Blog

User Interfaces: GUI vs. WUI

You might be asking yourself, “What’s a WUI?” At Robot, WUI stands for web user interface, and we think it has some big benefits that are giving the GUI a run for its money.
Guide

Request a Live Advanced Reporting Suite Demonstration

See for yourself how Advanced Reporting Suite automates performance reporting for managed service providers (MSPs), making it easy to prove your value to customers. Our team of software experts would love to discuss what you’re looking for and show you what Advanced Reporting Suite can do. Your live demo will include: Discovery to help us identify your business needs An overview of the software’s...