Resources

Blog
Blog

Are MSPs Right for Me?

Mon, 04/12/2021
Figure out if MSPs are right for your organization. What are the risks and rewards of managed service providers?
IBM i Automation
Blog
Blog

How to Calculate RPA ROI

By John Grancarich on Fri, 09/27/2019
Once you get an RPA project up and running, how do you know if it's successful or not? How do you measure the ROI? I'm going to walk you through, in real time, how to calculate RPA ROI for your project. To show you how we can do this, we're going to take a real Fortra RPA customer example and walk you through the analysis. Visit this page to get access to the RPA Toolkit and download the RPA ROI...
Automation
Blog
Blog

How to Get Started with RPA

By John Grancarich on Fri, 07/05/2019
RPA is one of the fastest growing segments in the enterprise software space, and I want to tell you just a little bit about it. So, what is RPA? Well, at its simplest, RPA is software that automates human tasks. Four characteristics for a good RPA project Repetitive Tasks Rule Based High Volume Prone to Human Error You might be wondering, is this even really a big problem? If so, why should I even...
Automation
Case Study
Case Study

Fortra and Rg19/Load Make Managed IT Easier for Seco Tools

Based in Fagersta, Sweden, Seco Tools AB is one of the world’s largest providers of comprehensive metal cutting solutions for milling, stationary tools, hole-making, and tooling equipment. Seco partners with nearby Rg19/ Load, a managed service provider (MSP), for advanced server monitoring solutions that enable fast response to issues that could disrupt business. The Challenge Fast Implementation...
Monitoring
Case Study
Case Study

Halcyon Helps Computacenter Deliver Efficient Managed Services

Computacenter is Europe’s leading independent provider of IT infrastructure services. They offer consulting services as well as implementation and operation services for networks and data center infrastructures on or off client premises and in the cloud.
Monitoring
Blog
Blog

Modern RMM Tools for MSPs

Wed, 08/24/2016
Where managed services providers once delivered self-service and after-hours support for beleaguered IT teams, most have now evolved to offer remote monitoring and hosting. But has their technology been keeping pace?
Monitoring
Case Study
Case Study

Halcyon Makes IBM i Admins and Infor M3 Users Happy at Quiksilver International

When it comes to IT management, there’s a commitment to excellence that underpins the highest levels of business efficiency and undisputed customer loyalty. So, when it came time to select a systems monitoring and management solution for Quiksilver International’s IBM i-based Infor M3 ERP software, it was Halcyon that emerged the clear winner.
Monitoring
Case Study
Case Study

SunGard Public Sector Uses Halcyon's Operation Center

Halcyon’s Operations Center Suite enabled SunGard Public Sector to use an intuitive tool to automatically handle the vast majority of alerts arising from the monitoring solution, with business-critical alerts sent to a technician trained to immediately deal with systems issues.
Monitoring
Case Study
Case Study

Network Services Plus, Inc Moves to Automation

NSPI was disappointed with their existing systems management software solution. It did not consistently monitor applications, it was not scalable over multiple environments, and it lacked high-quality technical support. So, they turned to Halcyon.
Monitoring
Case Study
Case Study

Mizuno USA Stays Active with Halcyon Products

Mizuno USA, Inc. needed a comprehensive systems management software solution that would efficiently deliver services to new divisions within the global company and provide a high level view of systems.
Monitoring
General coding graphic
Case Study
Case Study

Meridian IT Inc and Halcyon

While expanding its data center to offer managed services for IBM i, Meridian IT needed an automated systems management software solution to efficiently deliver services to customers, manage multiple platforms, provide 24/7 monitoring without the need for staff on-site, and automate hardware and software management.
Monitoring
Case Study
Case Study

City Government IT Department and Halcyon

When the City Government IT department restructured, it was left without extensive IBM i knowledge for several key software applications. Without this expertise, overnight backups did not work correctly and the system was not being monitored accurately. A solution to the problem needed to be found—and fast.
Monitoring
Case Study
Case Study

Halcyon Brings Mobility and Time-Savings to the IT Team at Bras N Things

For Bras N Things, a crucial component of successfully integrating their IBM i-based ERP and point-of-sale (POS) systems relied on a systems monitoring and notification solution for IBM i that could reduce systems administrator workloads and, most importantly, monitor every aspect of the server then broadcast alerts in case of systems error.
Monitoring
Case Study
Case Study

Avon Finds Stability with Systems Operations Suite

With customers and independent sales representatives scattered across virtually every corner of Australia and New Zealand, efficient systems operations and business continuity is fundamental to Avon’s success.
Monitoring
Case Study
Case Study

Admiral Group Utilizes Systems Operations Suite and More

The increasingly complex IT infrastructure at Admiral Group placed additional pressure on the operations team. So, Admiral installed a systems management solution to ease the burden while providing effective monitoring across a multi-platform server environment.
Monitoring