Resources

Article

Infor M3 Monitoring and Halcyon

Need to improve IT service levels, have total visibility of Java processes, automate procedures, and eliminate manual checking in your Infor M3 ERP application?
Case Study

Halcyon Helps Computacenter Deliver Efficient Managed Services

Computacenter is Europe’s leading independent provider of IT infrastructure services. They offer consulting services as well as implementation and operation services for networks and data center infrastructures on or off client premises and in the cloud.
Blog

Modern RMM Tools for MSPs

Where managed services providers once delivered self-service and after-hours support for beleaguered IT teams, most have now evolved to offer remote monitoring and hosting. But has their technology been keeping pace?
Guide

Request a Live Advanced Reporting Suite Demonstration

See for yourself how Advanced Reporting Suite automates performance reporting for managed service providers (MSPs), making it easy to prove your value to customers. Our team of software experts would love to discuss what you’re looking for and show you what Advanced Reporting Suite can do. Your live demo will include: Discovery to help us identify your business needs An overview of the software’s...
Case Study

Halcyon Makes IBM i Admins and Infor M3 Users Happy at Quiksilver International

When it comes to IT management, there’s a commitment to excellence that underpins the highest levels of business efficiency and undisputed customer loyalty. So, when it came time to select a systems monitoring and management solution for Quiksilver International’s IBM i-based Infor M3 ERP software, it was Halcyon that emerged the clear winner.
Case Study

SunGard Public Sector Uses Halcyon's Operation Center

Halcyon’s Operations Center Suite enabled SunGard Public Sector to use an intuitive tool to automatically handle the vast majority of alerts arising from the monitoring solution, with business-critical alerts sent to a technician trained to immediately deal with systems issues.
Case Study

Network Services Plus, Inc Moves to Automation

NSPI was disappointed with their existing systems management software solution. It did not consistently monitor applications, it was not scalable over multiple environments, and it lacked high-quality technical support. So, they turned to Halcyon.
Case Study

Mizuno USA Stays Active with Halcyon Products

Mizuno USA, Inc. needed a comprehensive systems management software solution that would efficiently deliver services to new divisions within the global company and provide a high level view of systems.
Case Study

Meridian IT Inc and Halcyon

While expanding its data center to offer managed services for IBM i, Meridian IT needed an automated systems management software solution to efficiently deliver services to customers, manage multiple platforms, provide 24/7 monitoring without the need for staff on-site, and automate hardware and software management.