Article
Considerations For Securing NFS Shares For Use With Webdocs iSeries
Mon, 06/27/2016
NFS has long had a tentative relationship to security. As with its cousin, CIFS/SMB (more commonly know as Windows File Sharing), security was not an area of primary focus. The elements of security that exist are significant, but they are nontrivial to implement, particularly across operating systems and with third-party applications.
Blog
Moving Documents Between IFS Folders
Mon, 06/27/2016
Because Webdocs maintains a separation between its internal file structure and the operating system’s, you can organize documents for your users in one manner, while organizing them on the IFS in an entirely different manner. This article takes you through the steps of reorganizing the folder structure on the IFS.
Blog
Tips and Advice for Going Paperless in the Office
Mon, 06/27/2016
The dream of taking your company into a completely paperless world may feel daunting. But there are little things that can assist you in taking that big step toward your paperless goals, all while saving your business money and helping the environment. So where do you start?
Article
Tech Support Tip: TWAIN Error
Mon, 06/27/2016
“I’m trying to scan a document, but keep getting a TWAIN error.”
Blog
5 Reasons to Transition From the Dark Ages to the Digital Age With a Document Management System
By Steve Brasen on Mon, 06/27/2016
Are you ready to enter the modern era of electronic document management? Learn five reasons why it’s essential to change with the times.
Case Study
Fortra Helps Tara Materials Focus on Canvas, Not Paper
Canvas is the foundation of many great works of art. For many years, Tara Materials has been a major supplier of canvas. Its leading product line, Fredrix, was first manufactured in 1868. Today, Tara has two factories in Tijuana, California and Lawrenceville, Georgia that assemble more than three million pieces of stretched canvas and make about half a million yards of coated canvas each year.
...
Blog
Service Level Management
By Per Bauer on Fri, 02/26/2016
While IT managers agree that service level management (SLM) is critical to their organizations, many also find it intimidating. It need not be. An SLM program is what you make it - it can be formal or informal, all-encompassing or focused on key services. The point is to document required service levels for services provided to the business by the IT organization.
Service-level requirements are...
Blog
Top 15 Vendors in Capacity Management Software
By Per Bauer on Fri, 02/19/2016
Where TeamQuest (now part of Fortra) Capacity Management Stands
TeamQuest, a global leader in capacity management and predictive analytic modeling, has made the Top 5 Vendors list by Research in Action’s 2016 Capacity Management SaaS and Software Report.
Called “the most important focused player in capacity management,” TeamQuest (now part of Fortra) scored higher in customer satisfaction and...
Blog
What Is Queuing Theory?
Mon, 02/15/2016
Queuing theory is the study of queues, otherwise known as waiting lines. It sounds straightforward. But unless you have an advanced math degree, queuing theory can be difficult to understand. That’s why we’re clarifying queuing theory basics.
Article
Global IT Management Survey 2016—NewsWorthy Analysis
Mon, 02/01/2016
Results of a Kelton survey in which IT departments in large enterprises are tasked with responding to numerous business-impacting issues on any given day, including equipment failures, fluctuating website demand, and data security.
Case Study
Telecom Company Meets Strict Service Requirements & Prevents Major Service Failure
Organization Description: Voice and data services provider focusing on serving customers in rural areas and small to mid-sized cities. The company has greater than three million customers in 22 states and annual revenues of $2.4 billion.
Business Value of Vityl Capacity Management (formerly TeamQuest): Client uses Vityl to identify bottlenecks in applications and to eliminate unnecessary hardware...
Case Study
Selling the Capacity Upgrade
Company Overview: This financial technology provider delivers banking and payments technologies to more than 8,000 financial services firms and businesses worldwide.
Business Value of Vityl Capacity Management (formerly TeamQuest): The company’s capacity planners use carefully chosen workload definitions in conjunction with predictive modeling to show their management the business rationale for...