Resources

Corpus Christi bridge
Case Study

Remote Monitoring Using Operations Center Suite and Network Server Suite

The City of Corpus Christi uses Halcyon’s Network Server Suite, a fully integrated solution that manages all network servers and devices from a single console, and Halcyon’s Operations Center Suite, an enterprise console for IBM i centralized monitoring and management, to streamline their department.
Monitoring
Article

Vityl and ITIL

Wed, 02/05/2014
TeamQuest (a Fortra company) can help organizations improve their chances at a successful ITIL implementation through the ITIL best practices listed in this article.
Automation
Article

Supporting ITIL Objectives

Tue, 02/04/2014
Many IT organizations are implementing ITIL as a strategy for improving IT Service Management. The ITIL framework provides best practices and structured processes for managing and delivering IT services.
Monitoring
Article

Implementing a Consolidation Strategy

Mon, 02/04/2013
Improve Service quality "IT organizations should engage in a server consolidation project with three major goals: cost reduction, agility improvement and service-level improvement." Source: “Key Issues for Servers,” Gartner Inc. GOAL: IMPLEMENT A CONSOLIDATION STRATEGY Many companies are re-evaluating their IT infrastructures in light of changing business practices,...
Automation
Blog

Ensure Availability at a Reasonable Cost to Meet Business SLAs

Mon, 02/04/2013
Availability is a key indicator of how successfully an IT organization is supporting the company’s business objectives. Are required service levels in terms of workload volume and response times being achieved consistently for the business units? If not, the impact can be significant: a stoppage or slowdown can, in a matter of minutes, disrupt your supply chain and result in...
Automation