Resources

Article

Pros and Cons for Puppet's Configuration Management & Security

THE GOOD, THE BAD AND THE UGLY I was at the Red Hat Summit in Boston at the end of June. We had a lot of activity at our exhibitor stand, and a lot of discussions being passed on to me by our sales team I continued to have the same conversation again and again over the three days. This seems to be the year people have finished bedding down Puppet...
Article

4 Reasons to Add VTLs

Backup and recovery processes are among the unsung heroes of data center operations. Though end results may not be readily apparent on an everyday basis, natural and digital disasters have a way of humbling companies that do not take this risk management discipline seriously.
Case Study

Halcyon Helps Computacenter Deliver Efficient Managed Services

Computacenter is Europe’s leading independent provider of IT infrastructure services. They offer consulting services as well as implementation and operation services for networks and data center infrastructures on or off client premises and in the cloud. ...
Article

Robot Best Practices

Wondering about best practices for automating your IBM i processes with Robot systems management solutions? Take a look at this list and get off to a good start.
Article

Global IT Management Survey 2016—NewsWorthy Analysis

Results of a Kelton survey in which IT departments in large enterprises are tasked with responding to numerous business-impacting issues on any given day, including equipment failures, fluctuating website demand, and data security.
Case Study

Telecom Company Meets Strict Service Requirements & Prevents Major Service Failure

Organization Description: Voice and data services provider focusing on serving customers in rural areas and small to mid-sized cities. The company has greater than three million customers in 22 states and annual revenues of $2.4 billion. Business Value of Vityl Capacity Management (formerly TeamQuest): Client uses Vityl to identify bottlenecks in applications and to eliminate unnecessary hardware...
Case Study

Selling the Capacity Upgrade

Company Overview: This financial technology provider delivers banking and payments technologies to more than 8,000 financial services firms and businesses worldwide. Business Value of Vityl Capacity Management (formerly TeamQuest): The company’s capacity planners use carefully chosen workload definitions in conjunction with predictive modeling to show their management the business rationale for...