Resources

Case Study

AAA Life Leverages Robot for IT Efficiency

As Senior Systems Engineer, Randy Wittner has over 25 years of experience on IBM i, and AAA Life was not the first place he encountered Robot. “I’ve worked at many companies that have had Robot Schedule, so good market share,” said Wittner. “It’s very reliable, easy to upgrade. It automates a lot for us in our process.”
Case Study

Robot Helps Knoll Design for a Better World

With an IT staff of just 34 to support a company with worldwide revenues of about $780 million, Knoll likes to run lean. So, they rely heavily on two of the Robot products: Robot SCHEDULE and Robot REPORTS.
Case Study

Cone Drive Gears Up for Automation with Robot

To get to lights-out with Infor ERP XA, Cone Drive used Robot Replay, which captures screen images and allows them to manipulate the inputs and the field-level data to create job scripts easily.
Article

Vityl and ITIL

TeamQuest (a Fortra company) can help organizations improve their chances at a successful ITIL implementation through the ITIL best practices listed in this article.
Article

Supporting ITIL Objectives

Many IT organizations are implementing ITIL as a strategy for improving IT Service Management. The ITIL framework provides best practices and structured processes for managing and delivering IT services.
Article

Implementing a Consolidation Strategy

Improve Service quality "IT organizations should engage in a server consolidation project with three major goals: cost reduction, agility improvement and service-level improvement." Source: “Key Issues for Servers,” Gartner Inc. GOAL: IMPLEMENT A CONSOLIDATION STRATEGY Many companies are re-evaluating their IT infrastructures in light of changing business practices, economic demands, and...
Blog

Ensure Availability at a Reasonable Cost to Meet Business SLAs

Availability is a key indicator of how successfully an IT organization is supporting the company’s business objectives. Are required service levels in terms of workload volume and response times being achieved consistently for the business units? If not, the impact can be significant: a stoppage or slowdown can, in a matter of minutes, disrupt your supply chain and result in lost transactions,...
Article

Discover Automate's New Capabilities for Office 365

With the eagerly anticipated release of Microsoft’s cloud-based service, Office 365, on June 28, Network Automation immediately set to work on ensuring the current Microsoft Office automation facilities in Automate were enhanced to provide its customers with equivalent automation capabilities.
Article

AutoMate Bridges the Gap Between Disparate Applications

Automate from Fortra provides application security, streamlined communication including sending emails and text messages to IT regarding successful or failed tasks, error handling, and flexibility and versatility via its highly coveted development interface (no programming or scripting needed).