Case Study
For Centralized Data Processing, KeHE Relies on Fortra
As the nation’s leading distributor of natural, organic, specialty, ethnic, and gourmet food products, KeHE Distributors has helped thousands of retailers—from the smallest independent stores to the largest supermarket chains—meet the constantly growing demand for products that help people to live well.
John Kinnaird is the National Operating Center Manager responsible for supporting both...
Case Study
Telecom Company Meets Strict Service Requirements & Prevents Major Service Failure
Organization Description: Voice and data services provider focusing on serving customers in rural areas and small to mid-sized cities. The company has greater than three million customers in 22 states and annual revenues of $2.4 billion.
Business Value of Vityl Capacity Management (formerly TeamQuest): Client uses Vityl to identify bottlenecks in applications and to eliminate unnecessary hardware...
Case Study
Selling the Capacity Upgrade
Company Overview: This financial technology provider delivers banking and payments technologies to more than 8,000 financial services firms and businesses worldwide.
Business Value of Vityl Capacity Management (formerly TeamQuest): The company’s capacity planners use carefully chosen workload definitions in conjunction with predictive modeling to show their management the business rationale for...
Case Study
Legislature Uses Capacity Planning Software to Optimize IT Services
Business Value of Vityl Capacity Management (formerly TeamQuest): This legislative body uses Vityl Capacity Management to find and identify performance problems, plan for the future, assist in time management and be more proactive.
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Case Study
Powertech Security Auditor Helps CDW Automate Regulatory Compliance Requirements
CDW, a leading provider of technology solutions for business, government, and healthcare, was challenged with meeting strict compliance requirements with minimal staff. The company turned to Powertech Security Auditor to reduce manual processes
Case Study
SunGard Public Sector Uses Halcyon's Operation Center
Halcyon’s Operations Center Suite enabled SunGard Public Sector to use an intuitive tool to automatically handle the vast majority of alerts arising from the monitoring solution, with business-critical alerts sent to a technician trained to immediately deal with systems issues.
Case Study
The BGL Group Monitors Across IBM i and AIX with Halcyon Network Server Suite
BGL Group is one of the UK’s largest personal lines insurance groups. It has over 2,400 employees located at its headquarters in Peterborough and at contact centers in Coventry and Sunderland. The organization serves more than 4.6 million customers through a number of market-leading brands.
Case Study
Remote Monitoring Using Operations Center Suite and Network Server Suite
The City of Corpus Christi uses Halcyon’s Network Server Suite, a fully integrated solution that manages all network servers and devices from a single console, and Halcyon’s Operations Center Suite, an enterprise console for IBM i centralized monitoring and management, to streamline their department.
Case Study
Robot and Medical Mutual: A Prescription for Success
Medical Mutual has capitalized on its expertise and sound management to grow into a $1 billion company. Underpinning that success is its sound IT infrastructure, automated by Robot products from Fortra.
Case Study
Fortra Delivers IT Automation and Exceeds Service Expectations for National Auto Insurer MAPFRE
While MAPFRE is very happy with the Robot products they've implemented, it's the customer service that really puts Fortra ahead of the competition.
Case Study
Robot Stocks Staples with Automation Supplies
When they got burned for not monitoring closely enough, the IT team at Staples, Inc. turned to Robot to automate message responses and expose problems early.
Case Study
Automation Brings a Season of Changes to White-Rodgers
When the IT department at White-Rodgers was challenged with meeting a major cost reduction goal, they decided to eliminate staffing during nights and weekends by automating IBM i operations.