Wondering about best practices for automating your IBM i processes with Robot systems management solutions? Take a look at this list and get off to a good start.
Part of the American Automobile Association (AAA) family, AAA Life Insurance Company offers a variety of competitive life insurance, annuity, and travel accident products. With over one million policies, many people rely on AAA Life to help provide protection for their loved ones.
As Senior Systems Engineer at AAA Life, Randy Wittner is in charge of their IBM i environment, overseeing two S824...
“Frankly, I don’t know how I’d have gotten here in the thoughtful way we have without having (Intermapper) at my disposal.” - Matt Federoff, Chief Information Officer for the Vail School District
Halcyon’s Operations Center Suite enabled SunGard Public Sector to use an intuitive tool to automatically handle the vast majority of alerts arising from the monitoring solution, with business-critical alerts sent to a technician trained to immediately deal with systems issues.
BGL Group is one of the UK’s largest personal lines insurance groups. It has over 2,400 employees located at its headquarters in Peterborough and at contact centers in Coventry and Sunderland. The organization serves more than 4.6 million customers through a number of market-leading brands.
The City of Corpus Christi uses Halcyon’s Network Server Suite, a fully integrated solution that manages all network servers and devices from a single console, and Halcyon’s Operations Center Suite, an enterprise console for IBM i centralized monitoring and management, to streamline their department.
As Senior Systems Engineer, Randy Wittner has over 25 years of experience on IBM i, and AAA Life was not the first place he encountered Robot. “I’ve worked at many companies that have had Robot Schedule, so good market share,” said Wittner. “It’s very reliable, easy to upgrade. It automates a lot for us in our process.”
"It's incredible the different devices that InterMapper can monitor. We use some really unique equipment and InterMapper handles it all with ease." - Vince Hurst, Communications Technician, Sheriff Department, TCOMM Bureau
Medical Mutual has capitalized on its expertise and sound management to grow into a $1 billion company. Underpinning that success is its sound IT infrastructure, automated by Robot products from Fortra.
When they got burned for not monitoring closely enough, the IT team at Staples, Inc. turned to Robot to automate message responses and expose problems early.
For TransAction Solutions, Robot provides greater visibility and security, cuts down message volume, and reduces reliance on error-prone manual processes.
When the IT director at WEHCO Media needed to eliminate manual processes, minimize the daunting six-month training curve for new operators, and reduce the recurring errors in their job schedule, she chose the Robot systems management solution.
When the IT department at White-Rodgers was challenged with meeting a major cost reduction goal, they decided to eliminate staffing during nights and weekends by automating IBM i operations.