BGL Group is one of the UK’s largest personal lines insurance groups. It has over 2,400 employees located at its headquarters in Peterborough and at contact centers in Coventry and Sunderland. The organization serves more than 4.6 million customers through a number of market-leading brands.
Plan International needed an automated systems management software solution to maximize system availability with the minimum of resource and reduce after-hours support.
The City of Corpus Christi uses Halcyon’s Network Server Suite, a fully integrated solution that manages all network servers and devices from a single console, and Halcyon’s Operations Center Suite, an enterprise console for IBM i centralized monitoring and management, to streamline their department.
Focal Point has experienced great success since they began using Fortra enterprise job scheduling solutions. One huge ROI benefit is that Focal Point’s IT team saves time—they no longer have to monitor the job processes constantly.
As Senior Systems Engineer, Randy Wittner has over 25 years of experience on IBM i, and AAA Life was not the first place he encountered Robot. “I’ve worked at many companies that have had Robot Schedule, so good market share,” said Wittner. “It’s very reliable, easy to upgrade. It automates a lot for us in our process.”
Medical Mutual has capitalized on its expertise and sound management to grow into a $1 billion company. Underpinning that success is its sound IT infrastructure, automated by Robot products from Fortra.
When they got burned for not monitoring closely enough, the IT team at Staples, Inc. turned to Robot to automate message responses and expose problems early.
For TransAction Solutions, Robot provides greater visibility and security, cuts down message volume, and reduces reliance on error-prone manual processes.
When the IT director at WEHCO Media needed to eliminate manual processes, minimize the daunting six-month training curve for new operators, and reduce the recurring errors in their job schedule, she chose the Robot systems management solution.
When the IT department at White-Rodgers was challenged with meeting a major cost reduction goal, they decided to eliminate staffing during nights and weekends by automating IBM i operations.
After seeing the amount of manual processes that still remained, and finding that jobs were terminating without notification, an iSeries administrator at Alpine Bank recommended Robot systems management software.