Resources

Web Based GUI
Blog

User Interfaces: GUI vs. WUI

By Tom Huntington on Tue, 08/16/2016
You might be asking yourself, “What’s a WUI?” At Robot, WUI stands for web user interface, and we think it has some big benefits that are giving the GUI a run for its money.
IBM i Automation
Guide

Download “How IT Professionals Can Navigate PCI DSS Compliance” Guide

The Payment Card Industry Data Security Standard (PCI DSS) applies to every organization that processes credit or debit card information. This includes merchants and third-party service providers that store, process, or transmit credit card data. The launch of PCI DSS helped expose serious security shortcomings, failures to follow security best practices, and...
Compliance
IT Infrastructure Protection
Article

Robot and FlashCopy

By Tom Huntington on Tue, 08/16/2016
Last month, Chuck Stupca (retired IBMer) and Chuck Losinski (Fortra) presented a webinar discussing FlashCopy for IBM i. Based on the attendance, it looks like this is a very important topic for many of you so I wanted to explain how FlashCopy ties to Robot products.
IBM i Automation
Article

Robot Best Practices

By Tom Huntington on Mon, 06/27/2016
Wondering about best practices for automating your IBM i processes with Robot systems management solutions? Take a look at this list and get off to a good start.
Automation
Monitoring
Case Study

For Centralized Data Processing, KeHE Relies on Fortra

As the nation’s leading distributor of natural, organic, specialty, ethnic, and gourmet food products, KeHE Distributors has helped thousands of retailers—from the smallest independent stores to the largest supermarket chains—meet the constantly growing demand for products that help people to live well. John Kinnaird is the National Operating Center Manager responsible for supporting both...
Automation
Case Study

AAA Life Leverages Fortra Solutions for IT Efficiency

Part of the American Automobile Association (AAA) family, AAA Life Insurance Company offers a variety of competitive life insurance, annuity, and travel accident products. With over one million policies, many people rely on AAA Life to help provide protection for their loved ones. As Senior Systems Engineer at AAA Life, Randy Wittner is in charge of their IBM i environment, overseeing two S824...
Automation
Monitoring
Service Level Management
Blog

Service Level Management

By Per Bauer on Fri, 02/26/2016
While IT managers agree that service level management (SLM) is critical to their organizations, many also find it intimidating. It need not be. An SLM program is what you make it - it can be formal or informal, all-encompassing or focused on key services. The point is to document required service levels for services provided to the business by the IT organization. Service-level requirements are...
Automation
Top capacity management tools
Blog

Top 15 Vendors in Capacity Management Software

By Per Bauer on Fri, 02/19/2016
Where TeamQuest (now part of Fortra) Capacity Management Stands TeamQuest, a global leader in capacity management and predictive analytic modeling, has made the Top 5 Vendors list by Research in Action’s 2016 Capacity Management SaaS and Software Report. Called “the most important focused player in capacity management,” TeamQuest (now part of Fortra) scored higher in customer satisfaction and...
Automation
What Is Queuing Theory?
Blog

What Is Queuing Theory?

Mon, 02/15/2016
Queuing theory is the study of queues, otherwise known as waiting lines. It sounds straightforward. But unless you have an advanced math degree, queuing theory can be difficult to understand. That’s why we’re clarifying queuing theory basics.
Infrastructure Management
Article

Global IT Management Survey 2016—NewsWorthy Analysis

Mon, 02/01/2016
Results of a Kelton survey in which IT departments in large enterprises are tasked with responding to numerous business-impacting issues on any given day, including equipment failures, fluctuating website demand, and data security.
Automation