Resources

Guide

Effective Log Management

IBM’s customers are turning to Power VM virtualization to consolidate multiple workloads onto fewer systems increasing server utilization and reducing cost. However a virtualized server landscape on several different IBM platforms (IBM Power Systems™, IBM System x®, and IBM BladeCenter®) may reduce hardware complexity but this puts a strain on supporting the entire lifecycle of analysis,...
Guide

Download “How IT Professionals Can Navigate PCI DSS Compliance” Guide

The Payment Card Industry Data Security Standard (PCI DSS) applies to every organization that processes credit or debit card information. This includes merchants and third-party service providers that store, process, or transmit credit card data.The launch of PCI DSS helped expose serious security shortcomings, failures to follow security best practices, and a...
Article

Robot Best Practices

Wondering about best practices for automating your IBM i processes with Robot systems management solutions? Take a look at this list and get off to a good start.
Case Study

AAA Life Leverages Fortra Solutions for IT Efficiency

Part of the American Automobile Association (AAA) family, AAA Life Insurance Company offers a variety of competitive life insurance, annuity, and travel accident products. With over one million policies, many people rely on AAA Life to help provide protection for their loved ones. As Senior Systems Engineer at AAA Life, Randy Wittner is in charge of their IBM i environment, overseeing two S824...
Blog

Service Level Management

While IT managers agree that service level management (SLM) is critical to their organizations, many also find it intimidating. It need not be. An SLM program is what you make it - it can be formal or informal, all-encompassing or focused on key services. The point is to document required service levels for services provided to the business by the IT organization. Service-level requirements are...
Blog

Top 15 Vendors in Capacity Management Software

Where TeamQuest (now part of Fortra) Capacity Management Stands TeamQuest, a global leader in capacity management and predictive analytic modeling, has made the Top 5 Vendors list by Research in Action’s 2016 Capacity Management SaaS and Software Report. Called “the most important focused player in capacity management,” TeamQuest (now part of Fortra) scored higher in customer satisfaction and...
Article

Global IT Management Survey 2016—NewsWorthy Analysis

Results of a Kelton survey in which IT departments in large enterprises are tasked with responding to numerous business-impacting issues on any given day, including equipment failures, fluctuating website demand, and data security.
Case Study

Powertech Helps Community Bank Enforce Internal iSeries Compliance

First Security Bank is one of Montana’s largest, locally owned community banks. They provide business, real estate, consumer and agricultural loans, Internet banking, brokerage services, and a full range of deposit accounts. First Security has over 150 users on a System i 525 that...
Case Study

Powertech Helps C&D Technologies Achieve AS/400 SOX Compliance

As a publicly traded company with a lean IT department, C&D Technologies has been greatly impacted by Sarbanes-Oxley (SOX) regulations. Despite its size, the IT department needed to comply with these regulations through better user management, monitoring, and reporting...
Case Study

Powertech Helps the Seneca Nation Play the Security Game

The SGC has a fairly large IBM i presence, including multiple production, development, test, and training systems, in a High Availability (HA) environment. They rely heavily on their IBM i servers to run their distributed properties, including casinos, hotels, resorts, retail outlets...
Article

Vityl and ITIL

TeamQuest (a Fortra company) can help organizations improve their chances at a successful ITIL implementation through the ITIL best practices listed in this article.
Article

Implementing a Consolidation Strategy

Improve Service quality "IT organizations should engage in a server consolidation project with three major goals: cost reduction, agility improvement and service-level improvement." Source: “Key Issues for Servers,” Gartner Inc. GOAL: IMPLEMENT A CONSOLIDATION STRATEGY Many companies are re-evaluating their IT infrastructures in light of changing business practices, economic demands, and...
Blog

Ensure Availability at a Reasonable Cost to Meet Business SLAs

Availability is a key indicator of how successfully an IT organization is supporting the company’s business objectives. Are required service levels in terms of workload volume and response times being achieved consistently for the business units? If not, the impact can be significant: a stoppage or slowdown can, in a matter of minutes, disrupt your supply chain and result in lost transactions,...