It's a brave new world for IT. And it often seems impossible to predict future demand and guard against performance risks. You have mountains of data, scalable cloud infrastructures, and a complex web of IT environments. It's complicated, to say the least.  And it's matched by skyrocketing consumer demand for and reliance on online services. Bottom line: outages are more dangerous to a company...

Job scheduling was simpler when you only needed to worry about your IBM i (AS400) server and its batch processes, but several dynamics have changed over the past decade which have forced us into worrying about processes on other platforms.

Accounts payable departments run on documents—but documents don’t need to slow AP down. Read the article to learn more about AP automation.

Paper-based document management leaves your critical business information susceptible to damage, loss, theft, or human error. Learn how digital document management keeps your data secure.

An up-to-date and comprehensive runbook won't win you any awards. But when you get the green light to implement a workload automation tool, documentation is your lifeline. Unfortunately, most runbooks aren’t up to snuff.