Resources

Article

Improve Event Auditing Using the System Audit Journal

With any security implementation, established rules become less effective as time passes. Because your security requirements and your systems aren’t static, you must continually audit and adapt your security plan to stay current. Be aware that your system is constantly changing.
Article

Robot Best Practices

Wondering about best practices for automating your IBM i processes with Robot systems management solutions? Take a look at this list and get off to a good start.
Article

Supporting ITIL Objectives

Many IT organizations are implementing ITIL as a strategy for improving IT Service Management. The ITIL framework provides best practices and structured processes for managing and delivering IT services.
Article

IT Service Optimization: Reaching New Heights

Survey Says Chaos Reigns A global survey of more than 300 IT executives, directors and managers revealed that the majority of IT organizations (53%) rank in the chaotic level of IT Service Optimization maturity. That means these organizations lack a consistent process to manage and improve the quality and efficiency of their services and will continue firefighting performance and capacity...