Resources
Guide

Download "The RPA Roadmap to Success"

Learn How to Implement RPA to Drive Growth and Efficiency Robotic process automation (RPA) is the key to increasing productivity and utilizing data more effectively in your organization. RPA technology can help you partially or fully automate nearly any task. From document processing to IT and accounting, RPA can have a major impact on almost every aspect of the way you do business. And as your...
Automation
Robotic Process Automation (RPA)
Guide

Download "The Complete Guide to Securing IBM i Exit Points"

    Exit points and exit programs aren’t new concepts, but we get more questions about them than any other topic related to IBM i security. Most people who work with IBM i have heard of them but aren’t sure if they need to use them. This guide is designed to equip IBM i pros with information about what exit points are and how exit programs work, along with their...
Data Protection
Vulnerability Management
IBM i Cybersecurity
Case Study

RPA Transforms Ricoh Italia from Traditional Call Center to Omni-Channel Service Center

Ricoh is empowering digital workplaces by using innovative technologies and services enabling individuals to work smarter. All around the world, the company drives innovation and is a leading provider of document management solutions, IT services, commercial and industrial printing, and communication services. Ricoh Italia has a very strong presence in the Italian market. Its headquarters are in...
Automation
Guide

10 Hidden Gems of BRMS for IBM i

Get insider tech tips on the most helpful features of Backup, Recovery and Media Services for i (BRMS)!   What if your IBM i came equipped with a tool that could help you automate and manage backup/recovery across your enterprise IBM i environment? What’s that, you say? It’s called BRMS for i? That’s right! BRMS is already available as a licensed...
IBM i Automation
Financial services
Case Study

Financial Services Firm Credits Automate with Saving 400 Hours per Month

Background Providing backend financial services to hundreds of credit unions is an IT-intensive job. For Florida-based PSCU Financial Services, it requires hours of repetitive tasks ranging from monitoring client websites for availability assurance to migrating files from a variety of sources to a central location for client retrieval. Managers in several PSCU departments have turned to Automate...
Automation
Thumbnail for case study
Case Study

Baptist Health South Florida Streamlines Claims Processing with Automate

Background Baptist Health is South Florida's largest not-for-profit health care organization, encompassing seven major medical facilities and a number of outpatient centers. They utilize a health information system provided by Siemens called INVISION, and a claims management system from NDC Health called ePREMIS. The Challenge Effective claims processing and management is the name of the game...
Automation
Guide

Continuously Optimizing IT in Financial Terms

CHALLENGES: Virtualization and increasingly complex agile computing environments are creating difficulties for IT financial controllers and for IT Financial Management (ITFM).  Virtualization breaks the long-standing direct, one-to-one correlation between cost-allocated physical hardware and the IT services it supports. Increasingly dynamic, multi-layered applications have made it more difficult...
Infrastructure Management
Case Study

Large Health System Turns to Core Privileged Access Manager (BoKS) for Server Management & System Security

A leading not-for-profit health system in the United States, with multiple hospitals, rehabilitation centers, physician clinics, mental health facilities, independent living centers, and home health agencies, employs more than 9,000 individuals, including nearly 1,400 physicians. Collectively, the entities within the healthcare organization also maintain more than 1,500 licensed beds across the...
Vulnerability Management