Resources

Case Study

How CalSTRS Benefits from Real-Time Mapping and Monitoring

"InterMapper's probes poll all our devices twice a minute. They return a lot of information: if the device is alive, if it's responding to SNMP, and if all the interfaces are up." - Shawn Hickox, Lead Network Engineer of Enterprise Iniatives and Technology
Case Study

Intermapper Helps Alcatel-Lucent Australia Locate Business

“We are able to see just want we want through the firewall without having to introduce anything new at customer sites. Our customers are excited about this value-added service." - Guy Bryant, Project Director, Mobile/Fixed Systems Division at Alcatel-Lucent Australia
Case Study

Greater Media Detroit Stays on Air with Network Monitoring

“InterMapper collects traps and notifies me of any important failures. I’ve tailored its reporting to match the severity of the issue. To say that it has saved the day is an understatement.” - Mike Kernen, Chief Engineer at Greater Media Detroit
Case Study

UBC's Network Goes the Distance with Intermapper

"It's the only monitoring tool we use. We slice and dice the network in many ways using over 100 maps that monitor thousands of devices and Ethernet switches." - Dennis O'Reilly, Senior Network Analyst, University of British Columbia
Case Study

Volvo: The Power to Perform

Volvo UK uses Robot Monitor to drive optimal performance monitoring across two data centers and keep a user community of 11,000 on course for success. See how.
Article

Supporting ITIL Objectives

Many IT organizations are implementing ITIL as a strategy for improving IT Service Management. The ITIL framework provides best practices and structured processes for managing and delivering IT services.