Resources

Article

HelpSystems (now Fortra) Rebrands Automate BPA Server to Automate Plus

Fortra is excited to announce that Automate BPA Server, our powerful enterprise business process automation (BPA) software, is now Automate Plus . All the features you know and love in Automate BPA Server are still available but Automate Plus aims to provide a more robust set of automation tools.
Article

Automate Website Monitoring in Less Than 10 Minutes

How can a 6-step automation task provide peace of mind when it comes to website monitoring? At Fortra, our web team works to make sure that people will always be able to access our website to find solutions to their IT problems. But they don’t work 24/7. Even with the team spread across different time zones, if a critical error occurs when no one is around—or that no one knows about—it can’t be...
Case Study

Oregon School Boards Association Uses RPA to Maintain Critical Policies

The Oregon School Boards Association is a non-profit member services agency for more than 200 locally elected boards serving school districts, education service districts, and community colleges. OSBA helps locally-elected volunteers fulfill their complex public education roles. Watch the video to get a snapshot of their story and read on for more details.
Article

Interacting with Powertech SIEM Agent for IBM i

Your organization has invested in a security information event manager, or SIEM, to receive and analyse security and event log information from a variety of servers. Now they want to also get this information from their IBM Power Systems server.
Press Release

Weak Internal Security Causes Weak External Security

Long-time security expert, Pat Botz, recently joined Fortra. Botz goes way back in the computer industry. He wrote the Basic compiler and CAD tools for Control Data supercomputers and then lead the development of CAD tools for its AIX workstation line three decades ago. He eventually became a lead security architect for the IBM i platform, and left Big Blue a number of years ago to start his own security firm, Botz & Associates. Dan sat down to have a chat with Chris Heim, chief executive officer of Fortra, and John Vanderwall, vice president and business unit manager for security services at the company, as well as Botz, who now has a senior security services consultant position at the company.
Case Study

Fortra Protects the COMP Performance Group from Viruses and Malware

The COMP Performance Group™ is a world leader in the performance automotive aftermarket with core product lines that include camshafts, transmissions, drivetrain parts, fuel injection systems, and computer simulation software. After experiencing rapid growth in recent years, the organization brought on Ron Smith to launch an IT transformation project. Ron’s priorities included implementing world...
Article

Managing Your IBM i Audit Data

Let’s face it; system administration remains a largely thankless task. From scheduling jobs to balancing workloads to answering messages in QSYSOPR, administrators and operators work diligently behind the scenes to ensure that IBM i servers are available to run mission-critical applications.
Case Study

Automate Speeds Report Generation and Distribution for a Major Insurer

Medmarc Insurance Group is the leader in the medical products liability insurance industry. The company operates as an insurer offering liability insurance protection to life sciences technology companies. Medmarc has a monthly close process whereby underwriters write policies up until the close of business for the month. Once all underwriting is completed, the IT staff have to run a series of...
Case Study

RPA Transforms Ricoh Italia from Traditional Call Center to Omni-Channel Service Center

Ricoh is empowering digital workplaces by using innovative technologies and services enabling individuals to work smarter. All around the world, the company drives innovation and is a leading provider of document management solutions, IT services, commercial and industrial printing, and communication services. Ricoh Italia has a very strong presence in the Italian market. Its headquarters are in...
Case Study

Financial Services Firm Credits Automate with Saving 400 Hours per Month

Background Providing backend financial services to hundreds of credit unions is an IT-intensive job. For Florida-based PSCU Financial Services, it requires hours of repetitive tasks ranging from monitoring client websites for availability assurance to migrating files from a variety of sources to a central location for client retrieval. Managers in several PSCU departments have turned to Automate...
Case Study

Baptist Health South Florida Streamlines Claims Processing with Automate

Background Baptist Health is South Florida's largest not-for-profit health care organization, encompassing seven major medical facilities and a number of outpatient centers. They utilize a health information system provided by Siemens called INVISION, and a claims management system from NDC Health called ePREMIS. The Challenge Effective claims processing and management is the name of the game in...
Case Study

Concrete Producer Keeps Trucks Rolling by Automate-ing Event Log Monitoring

Background With more than 400 ready-mix concrete trucks on the street at any given time, St. Marys Canada Building Materials (CBM) relies heavily on real-time data transmitted from those vehicles to its fleet management software to meet customers' construction schedules. The company uses Automate , the robotic process automation ( RPA ) solution from Fortra, to help maintain the data flow by...
Case Study

Single Source Keeps Staff Small and Business Running Smoothly with Automate

Background Single Source is a large-volume provider of dry, refrigerated, frozen, grocery, paper, and chemical products for institutional commissaries, primarily correction institutions. The company processes and ships approximately 250 million pounds of food each year, nationwide, and they do it all with only 22 employees. As a small business with a high volume of orders to process and ship...