Ad hoc queries and reports are the bane of many IT departments. The need to churn out frequent, one-off, "must have" data queries for users can be a significant drain on developers' time. Users can't be blamed for the numerous impromptu requests. Customer service, continuous improvement, and the maintenance of competitive advantage demand that business people regularly look at...

Like many IBM shops, Alon USA found comfort in the seeming immunity of IBM i to viruses. All PCs in the company were running anti-virus software but, having operated for more than a decade without incident, Alon USA’s IT director saw no need for protective measures on IBM i. Sound familiar?