IT Maturity is often associated with increased efficiency and reduced risk, two forces that will drive valuable improvements. But without a full understanding of the business objectives and how IT needs to be aligned with those full optimization is not possible. The IT Service Optimization Maturity Model will allow you to gradually improve without losing track of any important aspect.

Listen to this on-demand webinar to answer questions like: Is capacity management still relevant in the cloud? Why do large companies still struggle with capacity management? Does capacity management support or hinder DevOps?

Multi-factor authentication (MFA) exists because of the steady increase in data breach events. A data breach can subject your organization to steep fines, litigation, and even criminal prosecution. And it opens innocent third parties to identify theft, which you may also be legally required to mitigate—at your own expense. MFA protects you from the most common cause of a data breach: compromised...