Resources

Make forms processes more efficient with document creation and delivery software
Case Study

Major Steel Supplier Strikes Gold with a Document and Forms Management Solution and Superb Support

Paperwork and steel go hand-in-hand for one major steel supplier (MSS) with locations across North America. Every piece of steel they ship includes paperwork assuring customers of the quality of the product they’re receiving.But MSS had a problem: their processes were keeping them from meeting customer expectations. It was time to make a change.The Paperwork ProblemPre-printed forms and Dot matrix...
Automation
Article

Infor M3 Monitoring and Halcyon

Wed, 09/07/2016
Need to improve IT service levels, have total visibility of Java processes, automate procedures, and eliminate manual checking in your Infor M3 ERP application?
Monitoring
Case Study

Halcyon Helps Computacenter Deliver Efficient Managed Services

Computacenter is Europe’s leading independent provider of IT infrastructure services. They offer consulting services as well as implementation and operation services for networks and data center infrastructures on or off client premises and in the cloud. ...
Monitoring
Blog

Modern RMM Tools for MSPs

Wed, 08/24/2016
Where managed services providers once delivered self-service and after-hours support for beleaguered IT teams, most have now evolved to offer remote monitoring and hosting. But has their technology been keeping pace?
Monitoring
Article

A Modern Approach to Performance Management

Wed, 08/24/2016
Using modern performance monitoring tools, you can build a successful strategy for performance management and quickly add value in your organization.
Monitoring
Blog

IT Security Compliance 101

By Robin Tatam on Sun, 08/21/2016
In this compliance 101 primer, we'll look at three high-profile breaches from the past year, each of which shows what can go wrong when data oversight isn't up to snuff. Along the way, we'll discuss some basic fixes that can help shore up network defenses.
Compliance
IBM i Cybersecurity
Guide

Managing Your IBM Enterprise with Halcyon

System administrators need more control and less complexity. This guide helps to identify the tools they need to be more effective at managing their enterprise.
Monitoring
Guide

Effective Log Management

IBM’s customers are turning to Power VM virtualization to consolidate multiple workloads onto fewer systems increasing server utilization and reducing cost. However a virtualized server landscape on several different IBM platforms (IBM Power Systems™, IBM System x®, and IBM BladeCenter®) may reduce hardware complexity but this puts a strain on supporting the entire lifecycle of analysis,...
Compliance
IBM i Cybersecurity
Guide

13 Tips to Write Secure Applications and Boost IBM i Security

Barely a day passes without new headlines reporting another cyber attack, policy violation, or data breach. Secretly, we breathe a sigh of relief that it happened to someone else, but most of us know that we’ll all eventually feel the impact in some capacity.
IBM i Cybersecurity