Need to improve IT service levels, have total visibility of Java processes, automate procedures, and eliminate manual checking in your Infor M3 ERP application?
Computacenter is Europe’s leading independent provider of IT infrastructure services. They offer consulting services as well as implementation and operation services for networks and data center infrastructures on or off client premises and in the cloud.
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Where managed services providers once delivered self-service and after-hours support for beleaguered IT teams, most have now evolved to offer remote monitoring and hosting. But has their technology been keeping pace?
The topic of this white paper is specifically around the advantages of automating one of the last bastions of manual, hands-on management—the operation and maintenance of IT platforms, systems, networks and architectures.
System administrators need more control and less complexity. This guide helps to identify the tools they need to be more effective at managing their enterprise.
A new book on CIOs should put ‘the cat among the pigeons’ and create some interesting debate amongst IT professionals, particularly about risk taking and tough management decisions.
See for yourself how Advanced Reporting Suite automates performance reporting for managed service providers (MSPs), making it easy to prove your value to customers. Our team of software experts would love to discuss what you’re looking for and show you what Advanced Reporting Suite can do.
Your live demo will include:
Discovery to help us identify your business needs
An overview of the...
“Frankly, I don’t know how I’d have gotten here in the thoughtful way we have without having (Intermapper) at my disposal.” - Matt Federoff, Chief Information Officer for the Vail School District
Halcyon delivers alerts about any issues that arise on IBM i-based systems and the JD Edwards processes running on it. This allows ERP Suites administrators to manage systems by exception, rather than having to monitor them continuously.
Ahli United Bank (AUB) is the largest publicly traded commercial lender in Bahrain. With a network of subsidiaries and associated companies, it provides a range of award-winning retail, private and corporate banking, treasury, investment, and wealth management services.
For the Australian and New Zealand arm of Tyco Electronics, the reliability of its IBM i-based ERP software is fundamental to business efficiency. The challenge, though, is for a relatively lean IBM i support team to provide around-the-clock support to ensure 24-hour uptime.
When it comes to IT management, there’s a commitment to excellence that underpins the highest levels of business efficiency and undisputed customer loyalty. So, when it came time to select a systems monitoring and management solution for Quiksilver International’s IBM i-based Infor M3 ERP software, it was Halcyon that emerged the clear winner.
Halcyon’s Operations Center Suite enabled SunGard Public Sector to use an intuitive tool to automatically handle the vast majority of alerts arising from the monitoring solution, with business-critical alerts sent to a technician trained to immediately deal with systems issues.