Resources

Blog

Are Cybersecurity and Data Protection Now Integral to Business Success?

A famous front cover of The Economist in 2017 declared that the 'world’s most valuable resource is no longer oil, but data.' The value of data has indeed increased significantly. Organizations rely on data and data analytics for almost every facet of their operations and use it to make insightful decisions to help move the business forward. Many have invested in the tools and...
Blog

Ransomware Attacks: Why Email Is Still THE Most Common Delivery Method

Organizations face a growing danger from phishing and ransomware, which have been the most common forms of cybercrime in recent years. Most businesses have fallen victim to phishing or ransomware attacks at some point. Every business needs to act against the growing threat of phishing, the primary method through which ransomware and other malware are spread. On the bright side,...
Datasheet

Fortra Advanced Email Security Solutions

Since keeping the bad at bay is the rallying cry of the day, enterprises need comprehensive protection that spans the entire lifecycle of threats from the staging of email-borne threats outside your organization to active threats landing in the inbox. Fortra’s Advanced Email Security solutions do just this—whether you are operating in the cloud, in a hybrid environment, or on-prem through a complete solution, we can help you solve your toughest email security challenges.
Datasheet

Halcyon for Managed Service Providers

Fortra Takes Your Managed Services to the Next Level In today’s economy, managed service providers try to get by with what they have, but that doesn’t mean that there isn’t something better out there. Whether you host your customers’ systems in your data center or provide remote monitoring or cloud-based services, Fortra has a technical solution and a commercial model to suit...
Blog

The Pros and Cons of Scripting

There are pros and cons to evaluate when it comes to relying on scripts. Scripting can definitely have some perks depending on its application. However, it’s important to weigh these against the benefits of a full managed file transfer (MFT) solution to make sure you’re making the best decision for your business over the long term.
Datasheet

Advanced Reporting Suite

Advanced Reporting Suite eliminates the time-consuming, manual processes that are traditionally required to generate performance reports that prove adherence to service-level agreements (SLAs) and also flags any issues so that they can be quickly resolved. By simply ticking a box, unique SLA tags can be used to produce customized reports that enable managed service providers ...
Case Study

Fortra and Rg19/Load Make Managed IT Easier for Seco Tools

Based in Fagersta, Sweden, Seco Tools AB is one of the world’s largest providers of comprehensive metal cutting solutions for milling, stationary tools, hole-making, and tooling equipment. Seco partners with nearby Rg19/ Load, a managed service provider (MSP), for advanced server monitoring solutions that enable fast response to issues that could disrupt business. The...
Datasheet

MQ Manager

MQ Manager continuously and automatically monitors the seven key components of IBM MQ in order to ensure the flow of data is not disrupted, prevent costly downtime, free up IT resources and reduce operational cost.
Case Study

How Peoples Telephone Reboots Equipment Instantly with Network Monitoring & Automation

What if you could reduce an eight-hour outage… to no time at all? That’s exactly what Peoples Telephone Cooperative did. Faced with sudden equipment failures, they started monitoring their network… then went one step further to automatically fix the outages. Now this savvy telecommunications service provider saves countless man hours, makes sure technicians get a full night’s...
Case Study

Halcyon Helps Computacenter Deliver Efficient Managed Services

Computacenter is Europe’s leading independent provider of IT infrastructure services. They offer consulting services as well as implementation and operation services for networks and data center infrastructures on or off client premises and in the cloud. ...
Blog

Modern RMM Tools for MSPs

Where managed services providers once delivered self-service and after-hours support for beleaguered IT teams, most have now evolved to offer remote monitoring and hosting. But has their technology been keeping pace?
Case Study

Halcyon Makes IBM i Admins and Infor M3 Users Happy at Quiksilver International

When it comes to IT management, there’s a commitment to excellence that underpins the highest levels of business efficiency and undisputed customer loyalty. So, when it came time to select a systems monitoring and management solution for Quiksilver International’s IBM i-based Infor M3 ERP software, it was Halcyon that emerged the clear winner.
Case Study

SunGard Public Sector Uses Halcyon's Operation Center

Halcyon’s Operations Center Suite enabled SunGard Public Sector to use an intuitive tool to automatically handle the vast majority of alerts arising from the monitoring solution, with business-critical alerts sent to a technician trained to immediately deal with systems issues.
Case Study

Network Services Plus, Inc Moves to Automation

NSPI was disappointed with their existing systems management software solution. It did not consistently monitor applications, it was not scalable over multiple environments, and it lacked high-quality technical support. So, they turned to Halcyon.